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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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The original dvd was apparently unavailable, yet you sold it to me, then canceled the order, then put a similar dvd in its place. My issue is that I was unable to look closely at the dvd you put in its place. I did not see that dvd in the list of options from ALibris as I was scrolling through selections, at least that I could tell. I could not tell if this new option you gave me had two discs, like my original selections-there was no was to tell.
It has been easy, compared to many other Internet sites.
Quick and easy search and fast and easy checkout 5 stars thank you
Good prices and books not always found other places
Quick, easy not as expensive as some other websites.
Tried to order books from same location to decrease shipping
Had to enter my information three times before the sale was completed
Simple interface. Waiting to see how delivery goes.
...,,,,,,,,
I want to change the email address at which I receive albris emails, but could find no way to do it.
I ordered a book, you didn't avhe it, but you emailed about a substitute, thanks!
I set up an account, your website doesn't remember it on the reorder. Inconvenient.
Always a pleasure shopping at Alibris. Have to figure out how to reduce the shipping costs...
It amazes me that sellers cancel an item for a book, yet they are still selling the very same book at a dollar higher price that the order that they just cancelled.
Awesome selection and great prices…but the shipping will get you!
This is a good website. I've ordered from Alibris before, and it's always a great experience.
I absolutely love Alibris. Please don't go anywhere
Easy to find what I wanted, and a great price that beat other resellers.
Thank you for allowing me to pay with PayPal. I feel more secure not using a stored credit card
Awesome love it found a Chilton manual that usually cost $50 for less than $10
Very reasonable prices and books are always in good condition
Everything was fine until reaching the checkout page. Page indicated I needed to pay shipping even though I qualified for free shipping. It took an email to Customer Service to find out shipping charges would be removed at the Review page. You almost lost a customet due to this miscommunication.
A bit too complex. There is a selection/order/pay/ship routine that I found trying. To figure it out/ use it I had to spend 15 or so minutes over 3 visits. (almost gave up and tried another seller).
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members