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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,473
shipping
12,463
quality
12,457
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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I have a coupon READ545 but there was no place to enter it. Now I'll get emails without the bonus. Frustrating.
Oh I see I had to spend $45 to use it. I feel tricked into signing up. Oh well par for the direction our country is taking. But you could do better.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2025
California
1 review
0 helpful votes
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Dvds
September 10, 2025

Since these came from different sources it would be helpful if you labeled the survey for order from each source.

Date of experience: August 31, 2025
Texas
1 review
0 helpful votes
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It's nice that you can get most of the books on here cheaper than any other site. I wish everything was coming from one location so I wouldn't have to pay $4.99 for shipping on a $2 book and no shipping on a $30 book. It depends on where it's coming from which is different than other sites I've used. That being said I'd rather give them my money any day than soulless corporations like Amazon and Walmart that don't care about their workers

Date of experience: August 31, 2025
New York
1 review
0 helpful votes
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Applied for saving code and then found out they are ineligible.

Date of experience: August 31, 2025
Kansas
1 review
0 helpful votes
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It's always easy to shop on your website and get the...
September 10, 2025
Updated review

It's always easy to shop on your website and get the books I'm looking for!

Date of experience: August 31, 2025

I quickly found all the books I have on my list and...
April 2, 2025
Previous review

I quickly found all the books I have on my list and have more to buy.

Date of experience: March 23, 2025
Georgia
1 review
0 helpful votes
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Quick and easy
September 10, 2025

Quick and easy. Hoping for fast delivery. Pleased that all Reading Rumble books were available.

Date of experience: August 31, 2025
Indiana
1 review
0 helpful votes
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Awesome book
September 10, 2025

Gently used appears to be perfect condition no writing in the book. Will definitely use them again

Date of experience: August 31, 2025
Arizona
1 review
0 helpful votes
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Service is always superb.
September 10, 2025

I have never had any negative issues with Alibris. Every book I have ordered have been delivered.

Date of experience: August 31, 2025
Florida
1 review
0 helpful votes
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Books were of the quality advertised, they arrived on time, and the tracking data was great.

Date of experience: August 31, 2025
Ohio
1 review
0 helpful votes
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Great site!
September 10, 2025

I ordered a book from Alibris at a very decent price. The book I got was autographed! What a deal.

Date of experience: August 31, 2025
California
1 review
0 helpful votes
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The process was painful
September 10, 2025

The process was painful. I clicked a link out of an email you sent me. I spent about an hour shopping the first time and was clicking back-and-forth on another browser to look up books I was interested in and see reviews. I had about 14 items in my cart and then they all disappeared. I tried again using my search history to try and remember which books I had selected. I lost quite a few because I did not actually look for reviews on all the books I put in my cart and then once again when I tried to log on and pay my cart was empty. In between these instances I found it very challenging. I'd add a book from my wishlist but the cart number did not change. I was back and forth. I almost gave up but there were a few books i really wanted. I wound up taking screenshots of the books I wanted. Opening up a fresh browser logging on re-entering the books from my wish list

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2025
Washington
1 review
0 helpful votes
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Yay
September 10, 2025

Yay for access to all the books I can't find anywhere else and in support of small bookstores

Date of experience: August 31, 2025
Wisconsin
1 review
0 helpful votes
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One of my books, I ordered 3, took almost 3 weeks to get to me. Shipping/tracking was not super helpful either. The books were in great shape and as described. Wish I would have been told it would take 3 weeks to get 1 book.

Date of experience: August 1, 2025
Virginia
1 review
0 helpful votes
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Good overall experience.
September 10, 2025

Easy to shop for multiple books in one order; most sellers are very easy to communicate with.

Date of experience: August 10, 2025
TZ
1 review
0 helpful votes
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Ni rahisi kuchagua na kununua vitabu
September 10, 2025
Updated review

Ni rahisi kuchagua na kununua vitabu. Nashauri wengine waitumie.

Date of experience: August 31, 2025

Huduma nzuri.
December 28, 2024
Previous review

Kununua vitabu Alibris vinafika na hali nzuri na kwa haraka. Jambo ninalolipenda kutoka kwao ni wanasafirisha Dunia nzima.

Date of experience: December 18, 2024
New Jersey
1 review
0 helpful votes
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Seems chill
September 10, 2025

Seems chill. (the rest of this message is to fulfill my 50 word word count. Hey guys. Whats up, uhh okay bye)

Date of experience: August 31, 2025
Mississippi
1 review
0 helpful votes
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Always quick and easy, usually receive books quickly.
And sometimes I get new books. Thanks.

Date of experience: August 31, 2025
Pennsylvania
1 review
0 helpful votes
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I belong to a book club and am always looking for the best deals. I will also suggest this cite to the other members.

Date of experience: August 31, 2025
Michigan
1 review
0 helpful votes
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Hits on all cylinders
September 10, 2025
Updated review

I have placed a number of orders with Alibris and been mostly satisfied with my experience. In that one instance when the book ordered was in poorer condition than described, I had no problem returning it for a full refund. Alibris remains my go-to site for used and hard to find books.

Date of experience: August 31, 2025

Found a used copy of my book in near mint condition and was able to track its delivery progress efficiently. Alibris is my go to site for hard to find books

Date of experience: December 12, 2024
Maine
2 reviews
0 helpful votes
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Quick, easy, good price, hoping to look for more, esp. Text books

Date of experience: August 31, 2025