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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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From your landing page, to your search engine, to your new registration page, all is laid out in easy to understand and follow graphics and copy. An Excellent experience. Wonderful.
Quick and easy check out. Great selection of books!
Quick. Easy. Also helped me spot an error in one of my shipping addresses.
Haven't made a purchase in a while. However, it was easy to find what I needed
The shipping costs were listed at $7 until I completed my checkout, then they jumped to $16. You should list the actual shipping during checkout.
I can't really say until I see if my book arrives.
Very easy website to navigate, excellent resource!
So far so good, but i would like to know if this is a rent or buy
I love this web site, so easy to use as
And the lowest price
Simple website to browse and get all the information you need.
Easy to use website, awesome prices and convenient ways to pay. Can't beat it!
Great web site, fast and accurate, great prices and plenty of options.
Love shopping Alibris, finding good used books at good prices!
The alibris website is well-designed. Easy to navigate. Easy to search. Easy on the eyes! Prices are good.
I would challenge the booksellers to do a thoroughgoing job of describing their used books. The boilerplate descriptions are a frustrating disappointment.
Cann usually find the title I'm looking for in good or very good condition
Removed some items from cart, proceeded to checkout, but not sure whether checkout recognized that I have an account or is treating me as a buyer without an account.
Thank You for the best offer on an item -book- for education purposes for my self!
So far, so good. Rating will be higher if items are delivered as expected.
Why is it so difficult to change the default shipping address. I just sent my book to my former post-doc in Colorado. I hope he enjoys it.:-(
This is my first purchase, so well see! So far, so good!
Other than Amazon, this book was hard to find but my local small bookstore recommended Alibris and it was pretty easy from there.
Good to see Alibris still bringing great services to the market.
Good prices, easy admin systems and pleasant interface
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

