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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,538
shipping
12,528
quality
12,522
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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My first stop when searching for hard-to-find books. Always a fair price and excellent service.

Date of experience: January 8, 2024
New York
2 reviews
0 helpful votes
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It's pretty limited at this point
January 8, 2024

It's pretty limited at this point- all I have done is click on a link, initiate the order, enter my address, choose a payment method, and now it's done. So far, so good.

Date of experience: January 8, 2024
Arizona
1 review
0 helpful votes
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I always love coming here, I find what I can't find...
January 8, 2024
Updated review

I always love coming here, I find what I can't find anywhere else!

Date of experience: January 8, 2024

I love coming here!
July 19, 2023
Previous review

I love coming here! You have nice deep stacks for my occultist tastes.

Date of experience: July 18, 2023

I love coming here!
May 31, 2023
Previous review

I love coming here! The protocols are easy and your stacks are deep.

Date of experience: May 30, 2023
Australia
1 review
0 helpful votes
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Easy navigation and search, streamline checkout process, no problems!

Date of experience: January 7, 2024
Indiana
1 review
0 helpful votes
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I wish that the free-shipping books showed up correctly totaled before the final screen. Instead, shipping is added to all the books, and only at the final screen, the free shipping is applied.

Date of experience: January 7, 2024

When I submitted the order to Paypal, it included shipping charges for all the items, even though all but one item were eligible for free shipping. It was only AFTER I left the original screen that the price reflected corrected shipping charges. This is particularly annoying to not see an accurate amount being sent to Paypal.

Date of experience: December 21, 2023
New York
1 review
0 helpful votes
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Shippng costs are a killer
January 8, 2024
Updated review

Shippng costs are a killer. If alibris would drop charrging for each individual book its profits would increase exponentially

Date of experience: January 7, 2024

FINE AND GOOD
March 15, 2023
Previous review

FINE AND GOOD

Date of experience: March 14, 2023

GOOD PRICE
February 5, 2023
Previous review

GOOD PRICE

Date of experience: February 5, 2023

Too much shipping
January 8, 2023
Previous review

Too much shipping

Date of experience: January 7, 2023

Saved money
August 16, 2022
Previous review

Saved money

Date of experience: August 16, 2022

FINE NO PROBLEM
November 5, 2021
Previous review

FINE NO PROBLEM

Date of experience: November 5, 2021

Foung a book well below list price in very good condition
February 7, 2021
Previous review

Foung a book well below list price in very good condition

Date of experience: February 7, 2021
Florida
1 review
0 helpful votes
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If I had not found this website, I would not have been able to afford the book anywhere else.

Date of experience: January 7, 2024
California
1 review
0 helpful votes
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We drink a toast to the continued health of Alibris
January 7, 2024
Updated review

We drink a toast to the continued health of Alibris. Death to the false god Amazon... Long live Alibris.

Date of experience: January 7, 2024

Alibris is great!
November 22, 2022
Previous review

Alibris is great! Way more transparent than Amazon in terms of choosing which edition you want, and comparable prices too!

Date of experience: November 22, 2022
Arizona
1 review
0 helpful votes
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I usually shop for books on ebay but this is every bit as easy so I will consider shopping with Alibris now!

Date of experience: January 7, 2024
Canada
1 review
0 helpful votes
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A little more honesty in shipping costs would be appreciated, especially knowing the books are going to a Canadian address, before the final tab.

Date of experience: January 7, 2024
Oregon
1 review
0 helpful votes
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Sometimes the shipping charges are outrageous, and...
January 14, 2024
Updated review

Sometimes the shipping charges are outrageous, and have caused me to delete things from my cart. For example, two dvd sets with the same number of discs, and from the same shipper: one is $4.99 to ship, and the other $10.98. It's inconsistent and foolish.

Date of experience: January 7, 2024

I have been charged twice via Paypal for this same...
August 7, 2023
Previous review

I have been charged twice via Paypal for this same order

Date of experience: July 8, 2023
Idaho
1 review
0 helpful votes
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Very easy to find the right books and good prices, even for shipping to a foreign country

Date of experience: January 7, 2024
Illinois
1 review
0 helpful votes
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Seems a little troublesome with PayPal but otherwise...
January 7, 2024
Updated review

Seems a little troublesome with PayPal but otherwise okay.

Date of experience: January 7, 2024

Never had a problem with this website
March 28, 2023
Previous review

Never had a problem with this website.

Date of experience: March 28, 2023

As always fast and easy
January 30, 2022
Previous review

As always fast and easy.

Date of experience: January 30, 2022

Always a pleasure to shop at Alibris
September 29, 2021
Previous review

Always a pleasure to shop at Alibris.

Date of experience: September 28, 2021

Everything about your site is user-friendly, a pleasure...
September 4, 2021
Previous review

Everything about your site is user-friendly, a pleasure to do business with.

Date of experience: September 4, 2021
Illinois
1 review
0 helpful votes
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The coupon I used was for $8 off and free shipping, but still got charged for shipping

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2024
New Mexico
1 review
0 helpful votes
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The only online bookstore I use
January 7, 2024
Updated review

The only online bookstore I use. Thank you for giving me an alternative to a*****!

Date of experience: January 7, 2024

So much better than a..
November 20, 2021
Previous review

So much better than a. Zon

Date of experience: November 20, 2021
Mississippi
1 review
0 helpful votes
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Thanks for making these books so accessible and@ a good price too!

Date of experience: January 7, 2024
California
1 review
0 helpful votes
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Thank you a reasonable price & not making knowledge out of reach for those hungry to learn.

Date of experience: January 7, 2024
Florida
1 review
0 helpful votes
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Had to keep switching back and forth to view cart.

Date of experience: January 7, 2024
California
1 review
0 helpful votes
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Easy and quick
January 7, 2024
Updated review

Easy and quick. You always have the books I am searching for at the best prices

Date of experience: January 7, 2024

You had the book I wanted But you did not recognize...
May 23, 2022
Previous review

You had the book I wanted But you did not recognize my password on either email I use and it is a pain to change it

Date of experience: May 23, 2022

I was unable to switch the shipping address from a...
February 19, 2022
Previous review

I was unable to switch the shipping address from a friend's address to my home. Finally shipping to my work address worked.

Date of experience: February 19, 2022

Always fast, easy to search and excellent service
December 18, 2021
Previous review

Always fast, easy to search and excellent service.

Date of experience: December 18, 2021

Quick, easy and I was able to order from my college...
February 14, 2021
Previous review

Quick, easy and I was able to order from my college bookstore

Date of experience: February 13, 2021
TT
1 review
0 helpful votes
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Good good!
January 7, 2024

Good good! //////////////////////////////////////////////////

Date of experience: January 7, 2024