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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My first stop when searching for hard-to-find books. Always a fair price and excellent service.
It's pretty limited at this point- all I have done is click on a link, initiate the order, enter my address, choose a payment method, and now it's done. So far, so good.
I always love coming here, I find what I can't find anywhere else!
I love coming here! You have nice deep stacks for my occultist tastes.
I love coming here! The protocols are easy and your stacks are deep.
Easy navigation and search, streamline checkout process, no problems!
I wish that the free-shipping books showed up correctly totaled before the final screen. Instead, shipping is added to all the books, and only at the final screen, the free shipping is applied.
When I submitted the order to Paypal, it included shipping charges for all the items, even though all but one item were eligible for free shipping. It was only AFTER I left the original screen that the price reflected corrected shipping charges. This is particularly annoying to not see an accurate amount being sent to Paypal.
Shippng costs are a killer. If alibris would drop charrging for each individual book its profits would increase exponentially
Foung a book well below list price in very good condition
If I had not found this website, I would not have been able to afford the book anywhere else.
We drink a toast to the continued health of Alibris. Death to the false god Amazon... Long live Alibris.
Alibris is great! Way more transparent than Amazon in terms of choosing which edition you want, and comparable prices too!
I usually shop for books on ebay but this is every bit as easy so I will consider shopping with Alibris now!
A little more honesty in shipping costs would be appreciated, especially knowing the books are going to a Canadian address, before the final tab.
Sometimes the shipping charges are outrageous, and have caused me to delete things from my cart. For example, two dvd sets with the same number of discs, and from the same shipper: one is $4.99 to ship, and the other $10.98. It's inconsistent and foolish.
I have been charged twice via Paypal for this same order
Very easy to find the right books and good prices, even for shipping to a foreign country
Seems a little troublesome with PayPal but otherwise okay.
Never had a problem with this website.
Always a pleasure to shop at Alibris.
Everything about your site is user-friendly, a pleasure to do business with.
The coupon I used was for $8 off and free shipping, but still got charged for shipping
The only online bookstore I use. Thank you for giving me an alternative to a*****!
Thanks for making these books so accessible and@ a good price too!
Thank you a reasonable price & not making knowledge out of reach for those hungry to learn.
Had to keep switching back and forth to view cart.
Easy and quick. You always have the books I am searching for at the best prices
You had the book I wanted But you did not recognize my password on either email I use and it is a pain to change it
I was unable to switch the shipping address from a friend's address to my home. Finally shipping to my work address worked.
Always fast, easy to search and excellent service.
Quick, easy and I was able to order from my college bookstore
Good good! //////////////////////////////////////////////////
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

