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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I ordered a book that apparently you guys didn't have. I wasn't notified until the next day, now I have to order it again but more expensive and it wont get here on time. Disappointing
Cost of shipping/mailing is too high, in my opinion.
Shipping is too expensive, if multiple items are bought, send them all together.
I found all of the titles on my list and was able to choose among several copies. Half of my order was SVS.
I was looking for one title, and you had it.
It would be nice if you made it easier to find free shipping books.
Shipping cost too much, at beginning write C$7,but actualy C$12 each book. So total for 3 book shipping = C$ 36 (same supplier).
I feel that I've been the victim of a bait-and-switch situation. Earlier today I ordered the same book for $1.99 plus shipping. A little while ago I was informed that the book I ordered was no longer available. So I came back and order a different copy that was about three times the original price.
Ergo, not happy.
It's easy to find items in the condition I want, and checkout is smooth and effortless.
Found a used book in adequate condition for a very competitive price and then saved another $1 with promotion. Thank you
Very user-friendly site. I was able to see condition of book, the original sale price along with the price i'd pay and shipping costs. No surprises.
I was unfamiliar with the site and didn't know if I could trust it, but I was very pleased with the layout. The site was easy to understand I knew immediately I was buying from private distributors.
Found what i was looking for for the least expensive total price
Good search feature - like to be able to see what is available for any given title. Also, great to find books published many years ago, sometimes even new!
It has been easy so far. Hopefully we will become friends
Other than having to put up to ten characterc in this field...it has been a delight
Free will
Having to fill out this form is a bore
It was a little confusing to make sure I selected the proper edition of the textbook I needed.
Very easy to shop and pay for your favorite titles
I love this site! They always have the book I am looking for.
I find every little niche thing I'm looking for on Alibris.
I've known you for years, for quality professional level books at good prices, including the value of good service. This is one example.
I've bought books from ALIBRIS for a number of years. Not a lot, but often check ALIBRIS, looking for a title.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

