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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,025
value
12,599
shipping
12,589
quality
12,583
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Pretty good
February 11, 2024
Updated review

Pretty good- I always come here to search for books… thank you!

Date of experience: February 10, 2024

Thank you, pretty easy
October 9, 2021
Previous review

Thank you, pretty easy.

Date of experience: October 8, 2021
Michigan
1 review
0 helpful votes
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Easy and I'm happy I was able to buy from an organization that is helping the disadvantaged by supporting literacy

Date of experience: February 10, 2024
Washington
1 review
0 helpful votes
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My go-to site for used books!
February 11, 2024
Updated review

My go-to site for used books! I recommend it all the time.

Date of experience: February 10, 2024

Great site!
April 9, 2023
Previous review

Great site!

Date of experience: April 8, 2023
Washington
2 reviews
0 helpful votes
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So happy to have found you
February 10, 2024
Updated review

So happy to have found you. I did not know that I could rent ebooks so cheaply. Thanks!

Date of experience: February 10, 2024

Very easy, good price
August 27, 2021
Previous review

Very easy, good price

Date of experience: August 27, 2021
Colorado
1 review
0 helpful votes
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The Ad said Free Shipping
February 27, 2024

The Ad said Free Shipping. Shipping was $5.00! That is business today. Lie Steal and Cheat.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 10, 2024
California
2 reviews
1 helpful vote
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Alibris consistently has the books I'm looking for...
February 10, 2024
Updated review

Alibris consistently has the books I'm looking for that other places don't have.

Date of experience: February 10, 2024

The shopping experience was super fast and you had...
January 8, 2024
Previous review

The shopping experience was super fast and you had exactly what I needed!

Date of experience: January 8, 2024

This is a super fast website with clear instructions...
January 9, 2023
Previous review

This is a super fast website with clear instructions and descriptions!

Date of experience: January 9, 2023

This is a super-fast website and organized well so...
December 5, 2022
Previous review

This is a super-fast website and organized well so I could find what I wanted.

Date of experience: December 4, 2022

Super fast website, great details on books, nice options...
January 21, 2021
Previous review

Super fast website, great details on books, nice options for buying are all reasons to come back here and shop!

Date of experience: January 20, 2021
California
2 reviews
0 helpful votes
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The checkout was a jagged experience, kinda repetitive...
February 17, 2024
Updated review

The checkout was a jagged experience, kinda repetitive and error filled that necessitated a number of "back clicks" to double check info, seller's name, SHIPPING PRICE, and to reload the cart it said was empty, when it wasn't.
When I saw the seller was "boards and wraps" I thought I bet they sell bags. What a great time to throw some in the order! But there was no good way (like clicking on the seller's name) to go to the sellers store & look for other items.
KInda "sales un-friendly"

Date of experience: February 10, 2024

It's very scattered
December 8, 2022
Previous review

It's very scattered. I have to go back & forth to make sure it's the right copy, Widows flash open & closed again (after I've started checking out, so I *really* have to back Up & check to make sure I didn't accidentally click the wrong prompt.) The book entries are not consistent. The site's visually a mess - like an old school BBS. It doesn't need to be slick, or hyper stylized, or an exercise in stark modernism / minimalism - I'd hate those, but it's not engaging as it is. It doesn't get you to click around and shop, or even compare different seller's copies of specific books. It actively discourages you for that. And I checked the seller's store for other books hoping to combine shipping - but THAT doesn't happen, so it's just easier to go elsewhere and shop a nicer platform for cheaper books and takes less time & I find more to buy.

Date of experience: November 8, 2022
Florida
1 review
0 helpful votes
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It should be easier to search by specific sellers.

Date of experience: February 10, 2024
Alabama
1 review
0 helpful votes
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I love it!
February 10, 2024

I love it! Have always done so -- filled in collections through ALibris many times! Thanks for staying in business!

Date of experience: February 10, 2024
North Dakota
1 review
0 helpful votes
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Easy to navigate the site and good descriptions of merchandise.

Date of experience: February 10, 2024
Texas
1 review
0 helpful votes
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Great selection
February 10, 2024

Great selection. Easy to navigate to find books on my subject.

Date of experience: February 10, 2024
New York
1 review
0 helpful votes
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I wanted the $10.60 price for Alan Dowty's book on Israel/Palestine but interrupted the checkout to sign in to my account/change password. When I went back to ordering, the price had jumped up. That's not fair!

Date of experience: February 10, 2024
Colorado
1 review
0 helpful votes
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Found the book I have been searching for quickly and...
February 10, 2024
Updated review

Found the book I have been searching for quickly and payment was easy to do. Always a pleasure to shop w/Alibris

Date of experience: February 10, 2024

I can always find the books I am looking for at a reasonable price.

Date of experience: October 10, 2021
New York
1 review
0 helpful votes
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I've only used the site twice, but both times have...
February 10, 2024
Updated review

I've only used the site twice, but both times have been very satisfactory. I am even considering starting to sell my books again using this site.

Date of experience: February 10, 2024

1st time using and the site was easy to navigate
January 18, 2024
Previous review

1st time using and the site was easy to navigate. I used to sell through Amazon, but will deffinately consider working with this site in the future.

Date of experience: January 17, 2024
Indiana
1 review
0 helpful votes
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Web site is quick and easy, shipping is reasonable
February 10, 2024
Updated review

Web site is quick and easy, shipping is reasonable.

Date of experience: February 10, 2024

Very good loved the book options
January 26, 2024
Previous review

Very good loved the book options

Date of experience: January 25, 2024
Florida
1 review
0 helpful votes
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The ordering process is difficult to navigate, with...
February 17, 2024
Updated review

The ordering process is difficult to navigate, with irreversible steps that one can't get back to previous screens

Date of experience: February 10, 2024

Confusing
January 31, 2024
Previous review

Confusing. Didn't see the promised sales advertised in e-mail

Date of experience: January 31, 2024
Washington
1 review
0 helpful votes
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Very enjoyable to find the books
February 10, 2024
Updated review

Very enjoyable to find the books. I was wondering, perhaps if a person could simplify how they look at online stores. For example, I spent over $100 today and about 1/2 was on shipping. As I was perusing how to try to save costs on shipping, I become overwhelmed with how to browse one store to try to reduce the overall cost by choosing less bookstores.

Anyway, I appreciate the service and I really like the opportunity to select local, state, or preferred bookstores. Please do not take my observations as criticism, it's simply a way for me to save time as I would like to continue to order these types of books for a literacy project that some friends and I are beginning to construct.

-Thank you!
Pat Z

Date of experience: February 9, 2024

I very much enjoy the economical prices and have rarely...
November 24, 2023
Previous review

I very much enjoy the economical prices and have rarely experienced not finding a book. One thing I do make a point to do is to check for sellers who are in my state or have connections to my location.

Date of experience: November 24, 2023
Pennsylvania
1 review
0 helpful votes
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Never had a problem
February 10, 2024

Never had a problem. Always found good books not originally on my radar!

Date of experience: February 9, 2024
Nebraska
1 review
0 helpful votes
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Easy and efficient shopping experience for book I'd been looking for. Very excited to find a hardcover of this beautiful 2007 weaving book!

Date of experience: February 9, 2024
Tennessee
1 review
0 helpful votes
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Easy to find the title I was searching for. Easy to view condition and description. Easy to order. Simply easy!

Date of experience: February 9, 2024