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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My only issue is elapsed time until shipping. Often two weeks will pass before I get the 'shipped' notice. The offerings available are reallyimpressive, but once sold, most of the sellers put little emphasis on shipping in a timely manner.
Found this website from a friend and love how quick and easy to find textbooks!
Shopping at Alibris is a breeze. Super easy to find what I need & checkout is simple & straight forward
I found what I was looking for quickly & easily.
Alibris always has great selection & wonderful sellers!
I'm glad to be able to find this hard to find recording at a great used price.
I've been buying books from Alibris for years,& am very satisfied
My order #******* was listed as a free shipping book so my book went from $24.56 to 32.07 & I have the screencaps to prove it. I screencapped the book page that states it was available for free shipping. I'd appreciated that being credited to my PayPal account. I'm screencapped this 4 my records. Thank you ~ Nicole B.
Found what I was looking for and it was cheaper than other sites. Hopefully. It won't take too long to arrive
The first time i tried to order this item they said it was cancelled! I am now trying to order it again because they say its in stock!
Easy to find books I'm looking for and usually for a great price.
I got a FANTASTIC deal and the whole process was a snap. Can't wait for my audiobook to arrive.
Quick and easy search ability which offered multiple choices of items for purchase by author of interest.
Easy to shop by using search feature for either title or author.
The variety of titles for these authors was very good.
Shopping was quick and smooth. I appreciate the listings of the book conditions.
Shipping cost jumped double after I logged into Paypal. Please adjust shipping when delivery address is entered, not when payment is being processed.
I love Alibris! I have always found the books I am looking for at competitive prices. Also, every used book is in excellent condition, even if it is listed as fair.
I was able to find quickly everything I wanted. Great selection of sellers as well.
Easy to shop and find what I want. Changing payment methods was a little confusing, though.
Found exactly what I wanted. Great selection and easy to shop.
Site is easy to use and has all the old books we love. We really like supporting independent booksellers.
Really nice selection, easy to choose a price and vendor you like. Search works well and checkout is a breeze.
Alibris always provides good service. They have what Amazon doesn't. I need to remember to start with Alibris when looking for used books.
Some books said they qualified for free shipping and then they charged shipping.
Alibris is the first place I look for books to purchase
I have ordered from Alibris for several years
I like being able to buy from a variety of booksellers other than the near monopoly online named for a river.
I mis-keyed the Phone number and your software would not let me go back and correct it. I did not want to change the shipping address, just the phone number. Fix it so I can go back and correct errors.
Good experience although web server at Alibris is balking and I had to try 3-4 times to place order.
Love alibris for finding books I am looking for without a lot of hassle
I have used Alibris for many years. Always good service.
Have always had great service. Easy to find books I am looking for.
Almost always a perfect book shopping experience! I am a huge fan.
Always a pleasure to use your great service!
A pleasure to deal with such an efficient business!
Always quick and efficient. Nearly always have what I am looking for.
Quick, efficient, dependable. Just a great service!
I depend on Alibris and am seldom disappointed. As an avid reader, it's important to my life!
I always depend on Alibris for books and DVDs. They are dependable and nearly always have what I want.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

