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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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This is my first time using Alibris. The sign up and ordering process was quick. The selection of used and new books from multiple sellers was great. 5 stars.
Easy to find the book I wanted and purchased it with no problems.
Grateful for your book store!
All available books I was looking for. Easy to navigate the order list.
Very expedient and book was available
Lovely website and easy to look for and order the books I want!
Alibris helped me locate additional resources by the same author. Who could ask for more?
You had everything I was looking for in stock with amazing prices. Very convenient.
What I wanted was easily available with a variety of options. It was easy and satisfying.
Didn't like my saved card, but accepted same info manually entered
Media mail should ship for less money. Good prices are merely a distraction from the overpriced shipping
I was very happy to find out that you had the books I wanted. I felt a gut punch when I found out that both books would cost over nine dollars to mail. I don't understand why it would cost that much.
I have always had fantastic service with Alibris.
It was quick and easy found exactly what I was looking for in no time.
Many cheap and hard-to-find books and it will optimize my choices for lowest price
I like the simplicity of buying an object without passwords and gate keeping
Have always been pleased with my orders from Alibris
Quick and easy to use. Large selection of used books I was seeking.
Alibris always gets me what I order. On time, in good condition and for wonderful prices!
Alibris has always delivered the goods for me, as priced, and usually in better condition than their modest listing says!
The payment set up on your set is MUCH less confusing than many others are. Thanks!
Your site is easy to understand and navigate, Good & through description of item, and checkout process was nice and simple. Good job!
Check out form a little confusing when it asked for State Code ( I thought it meant enter a number). But otherwise was just fine!
Very easy ordering. I m happy to have the book I've been looking for
Easy to look though the different selections and make your choice
Tho I gh the book was too high for a used book. Could have purchased one for less but need it quickly
Doesn't state the condition of product. I am hoping the product is brand new - fairly new.
I am searching for legitimate 3rd party book sellers. Like most people, I do Amazon but I would like to find sellers that run a reasonable and fairy large business. So this is good so far. I really care that books are in the condition that you advertise. I buy all new books. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

