On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Have only ordered, haven't received, so ordering and paying was very easy.
Smooth and easy to see what I wanted and needed at the best prices I'm happy with.
Dont do this on your phone, didnt work for me, used lap top instead, then had 2 in my cart. Aside from that like the convenience, and price. Hope 2017 edition is pretty much same as my eBook from B&N. Have been using Alibris for years.
Checkout straightforward, selection good, but trolling around for best combo of free shipping, coupon codes a little more involved than needed.
Quick and less expensive than the gargantuan alternative.
Very disappointed with Alibris "bait and switch" tactics. Twice they have sent me a coupon yet when I place my order there is no field to insert the coupon. Once for free shipping, noe for 10 bucks, I'll start to shop elsewhere.
I was going to checkout and I had $1.00 that was subtracted from the order at the end. I went back to look for another book and when I came back to check out the first one in my cart that $1.00 discount was gone!
It's been fun searching for the books I have ordered. Thank you for being there!
alibris.com has a great selection of new and used books and a website that is very easy to use. I have ordered several books from them and recommend this website for all of my friends and bookclub.
Easy to use website with a great selection of very affordable books!
Easy to use website, lots of different condition used books available for affordable prices.
It's easy to find what I'm looking for & I've always had great service.
Very easy to find what your looking for.
I like supporting Alibris and its network of independent booksellers. I find rare books in good condition as well as more common publications.
I love that I know I am supporting local bookshops and have always gotten a great book in great condition.
Clear organization on web site, easy to navigate through purchase
Mass Media was in great condition. Media in Politics was in good condition except for Chapter 21 with apparent cigarette burns on every page. The first several pages have dark burn spots and holes that make some parts unreadable.
Entered the ISBN and was taken immediately to the options for purchase; made a selection, processed payment with discount and waiting for the book to arrive. Easy peasy.
Searched for what I wanted, found it, ordered it and now eagerly await arrival!
Easy to search for what we wanted and the selection was what we needed.
Very easy site to navigate and find what you're looking for.
Easy site to navigate and ALWAYS something interesting.
Great availability and options to choose from; been very happy with Alibris for years!
Thank you! I appreciate the variety of selections, options to choose from, and great customer service!
Great search options! I was able to find the books I wanted quickly and easily. Check out was fast, too. Thank you!
Seems efficient- read your reviews at Alibris and they were generally excellent - like that complaint is in Emeryville near Berkeley - I live close by & love supporting other SF Bay Area companies - this war hero is my relative ( B Tallmadge) - thanks for supporting such an incredible historical figure and keeping his memory alive
I am happy to be able to find almost all of the books that are available and for really good prices.
I love that many books are available and never have any problems with sellers!
Easy, usually find books desired, shipped on time
I easily find the books desired at cheap prices. Books arrive quickly and in very good condition.
I love shopping here. Always easy to use and good shipping process.
You displayed the shipping amount until the revoew part, which was super confusing as i was eligible for free shipping.
Little difficult to understand your web site at first.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members