Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always my favorite go-to site for great book values and vendors. Never a problem.
Although I missed a couple of really great deals, I still was able to get a fair text at a pretty good price. Shipping, however, was a bit high for standard.
Love shopping for books here! It's a great alternative to big box stores and I love the variety and options.
Was able to find a collection of books at great price. By being able to search the books offered by a seller in particular I will only have one package to track.
I quickly found a comprehensive album set of a favourite singer from my young days, and from a favourite vendor that I always like to support.
It was quick. I made a mistake and placed the order before i meant to but decided to let it stand.
Found books that I couldn't find any where else. Having a choice of prices and editions are a bonus.
Easy to navigate listings. Good descriptions of condition of book.
Excellent shipping prices. Great currency handling. Excellent selection.
I spent over an hour trying to order book! I changed password four times because it never would be accepted when I typed it in. Ultimately I had to use PayPal which will cost you several bucks on the transaction...
Excellent source of hard-to-find titles. Website easy to use, efficient and accurate.
Alibris is a wonderful source for hard-to-find books, prices and shipping costs are reasonable, and books shipped are exactly as expected. Many, many thanks!
Found exact translation and edition of the book I sought in very good condition at a reasonable price.
Found what I was looking for. Search well organized.
Took longer than expected to receive the book. But the price was ok.
The order took a long time to ship and I needed the book for a class that already started. I was hoping to get it within a week and jt ended up taking over two weeks.
My billing address is wrong and I can't change it!
I thought I was buying from one seller but it turns out it was t.
Happy to find the book I wanted. Reasonable price and shipping.
Delighted to receive fetch notification! Looking for this book for several years! Can't wait to get it. Thanks Alibris team.
Easy! Always can find what I want on. Alibris. Shipping gets expensive though.
I've used Alibis for years and it just keeps getting better. Love the savings suggestions option!
Easy to find the books I wish, and nice prices including shipment
Easy to buy on Alibris and fair prizes
Excellent! Found what I was looking for at a good price! Thanks
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

