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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Slightly confused over shipping vs. billing; I gave my address first, but I'm shipping to my daughter. But I was able to sort that out without blowing up the browser and starting again, so kudos to the web designers for allowing me to navigate around and correct the problem. (Sometimes it's hopeless to go back and you just have to reset the world and start over.)
You guys are great! I've never had issues purchasing from you, before.
I've used Alibris for years. They are great for finding books that are not easy to locate.
Easy ordering, quick delivery, quality item.
Thanks so much
Books arrive in a timely manner and are packaged well.
Three copies of the same book were processed and paid for without delay.
I'm a very senior citizen and find your site very easy to navigate. It is organized and easy to use. I will continue to use your service and I thank you.
Your site is easy to use... well organized and easy to negotiate. I appreciate it.
Had a hard time with check out and shipping charges
Good selection. Can find what I'm looking for when other sites are out of stock, etc.
Always a pleasure to shop here. Great selections and hard to find CD's
It was very easy to request my item and feel confident that the rest of the order will be easy as well
You charge more for shipping than AbeBooks.
AbeBooks has a lot more booksellers. You need to do something about that.
Website is a little glitchy at times.
Great hard to find films. Very exciting to visit your site.
Easily found what I was looking for at a good price.
Your available selections always satisfy my needs.
Found what I was looking for. It would be helpful when books are used and had cd if it specified contain cd or cd not available to be sure you getting what you need.
You have many books at good prices, but I have no idea when it will be delivered before I order. My order is time sensitive.
The availability is very good, but some of the hardback prices are high.
Found the book that I had been promising my grandson
So easy will definitely be shopping here again
Items are available with very reasonable prices and conditions are duly noted.
Books are available in multiple copies and formats. Condition(s) are accurately published based on past performance..
I have always enjoyed shopping here at Alibris.com
I always find great deals on this website.
I took advantage of a coupon discount to upgrade to a higher quality grade
Wouldn't accept my password, so I changed it. It worked. Next day you rejected it again. Pain in the butt.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

