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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,553
shipping
12,543
quality
12,537
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Slightly confused over shipping vs
March 29, 2024

Slightly confused over shipping vs. billing; I gave my address first, but I'm shipping to my daughter. But I was able to sort that out without blowing up the browser and starting again, so kudos to the web designers for allowing me to navigate around and correct the problem. (Sometimes it's hopeless to go back and you just have to reset the world and start over.)

Date of experience: March 18, 2024
Virginia
1 review
0 helpful votes
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Was book lost?
March 28, 2024
Updated review

You guys are great! I've never had issues purchasing from you, before.

Date of experience: March 18, 2024

I've used Alibris for years
May 30, 2023
Previous review

I've used Alibris for years. They are great for finding books that are not easy to locate.

Date of experience: May 30, 2023
Connecticut
1 review
0 helpful votes
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Book Quality
March 28, 2024

Easy ordering, quick delivery, quality item.
Thanks so much

Date of experience: March 18, 2024
Pennsylvania
1 review
0 helpful votes
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Books arrive in a timely manner and are packaged well.

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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Three copies of the same book were processed and paid for without delay.

Date of experience: March 18, 2024
New Mexico
1 review
0 helpful votes
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I'm a very senior citizen and find your site very easy to navigate. It is organized and easy to use. I will continue to use your service and I thank you.

Date of experience: March 18, 2024

Your site is easy to use...
March 9, 2024
Previous review

Your site is easy to use... well organized and easy to negotiate. I appreciate it.

Date of experience: March 9, 2024
New Jersey
1 review
0 helpful votes
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Had a hard time with check out and shipping charges

Date of experience: March 18, 2024
Massachusetts
1 review
0 helpful votes
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Good selection
March 28, 2024
Updated review

Good selection. Can find what I'm looking for when other sites are out of stock, etc.

Date of experience: March 18, 2024

Always a pleasure to shop here
June 16, 2023
Previous review

Always a pleasure to shop here. Great selections and hard to find CD's

Date of experience: June 16, 2023
Vermont
1 review
0 helpful votes
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It was very easy to request my item and feel confident that the rest of the order will be easy as well

Date of experience: March 18, 2024
Michigan
1 review
0 helpful votes
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You charge more for shipping than AbeBooks
March 28, 2024
Updated review

You charge more for shipping than AbeBooks.
AbeBooks has a lot more booksellers. You need to do something about that.

Date of experience: March 18, 2024

Website is a little glitchy at times
March 19, 2022
Previous review

Website is a little glitchy at times.

Date of experience: March 19, 2022
Virginia
2 reviews
0 helpful votes
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Great hard to find films. Very exciting to visit your site.

Date of experience: March 18, 2024
Maryland
1 review
0 helpful votes
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Easily found what I was looking for at a good price.

Date of experience: March 18, 2024
Virginia
1 review
0 helpful votes
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Your available selections always satisfy my needs
March 28, 2024
Updated review

Your available selections always satisfy my needs.

Date of experience: March 18, 2024

Your service is always number 1
February 2, 2024
Previous review

Your service is always number 1.

Date of experience: February 2, 2024
Illinois
1 review
0 helpful votes
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Found what I was looking for
March 28, 2024
Updated review

Found what I was looking for. It would be helpful when books are used and had cd if it specified contain cd or cd not available to be sure you getting what you need.

Date of experience: March 18, 2024

Found what I wanted and ordered
February 26, 2024
Previous review

Found what I wanted and ordered.

Date of experience: February 25, 2024
Pennsylvania
1 review
0 helpful votes
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You have many books at good prices, but I have no idea when it will be delivered before I order. My order is time sensitive.

Date of experience: March 18, 2024

The availability is very good, but some of the hardback...
November 24, 2023
Previous review

The availability is very good, but some of the hardback prices are high.

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Found the book that I had been promising my grandson
March 28, 2024
Updated review

Found the book that I had been promising my grandson

Date of experience: March 18, 2024

So easy will definitely be shopping here again
August 27, 2021
Previous review

So easy will definitely be shopping here again

Date of experience: August 26, 2021
North Carolina
1 review
0 helpful votes
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Items are available with very reasonable prices and...
March 28, 2024
Updated review

Items are available with very reasonable prices and conditions are duly noted.

Date of experience: March 18, 2024

Books are available in multiple copies and formats
February 4, 2023
Previous review

Books are available in multiple copies and formats. Condition(s) are accurately published based on past performance..

Date of experience: February 4, 2023
Connecticut
1 review
0 helpful votes
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I have always enjoyed shopping here at Alibris.com
March 28, 2024
Updated review

I have always enjoyed shopping here at Alibris.com

Date of experience: March 18, 2024

I always find great deals on this website
February 28, 2024
Previous review

I always find great deals on this website.

Date of experience: February 28, 2024
New York
2 reviews
0 helpful votes
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I took advantage of a coupon discount to upgrade to a higher quality grade

Date of experience: March 18, 2024
Oregon
1 review
0 helpful votes
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Wouldn't accept my password, so I changed it. It worked. Next day you rejected it again. Pain in the butt.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2024