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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Getting a book that I can't find locally is great! Trying to reset password I end up in this feedback loop!
Love buying books from Alibris...great prices on used books and great service
I really like Alibris and have ordered several books here and always great shopping experience
I knew the book I wanted before I came to your site. It was so easy to see the conditions and cost of the book based on the shape it is in. I'll be back to your site.
I dealt and used Alibris years and years ago as our very first start up for our used bookstore. What a pleasure to have you now, 25+ years later. Pretty freaky!
Found the book I wanted in very good condition with the dust jacket!
I love the fact that I can come to one website to find books and not look all over the Internet! Great service.
I love being able to shop in one location for used books instead of going to multiple website!
Always have great experience and purchases at Alibris
Easy to find books by author, title or ISBN number. Easy check out system.
Great site! Easy to shop and choose where you want your items are coming from!
It's nice to be able to search for out of print books and find them - thanks!
I found what I wanted at a great price. Check out was quick and easy. Thank y'all so much, Deana Williamson
A lot easier to order from than a couple of other sites I tried.
Easy site to navigate. Price good and shopping cost low.
Terrific price! Good shipping speed, well protected and exactly as advertised.
Good job..
The free shipping calculation was confusing since it didn't show the discount until the last part of the checkout. I contacted customer service and they were very helpful.
Far exceeded expectations. Fast delivery. Much much better than expected.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

