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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Super affordable option. Easy to find the book i was looking for
I find that the Alibris experience is always quick and easy. I am a retired teacher and have used Alibris for my classes and now in retirement for my interest. I have found several old printings of books and will continue to search Alibris for my future wants.
I have ordered from Alibris several times over the last 10-15 years. They are easy to search for specific books, placing the order is simple and the delivery isalways on time and in the condition described. Used for school and hobbies.
Have used Alibris for years and always the best service, choice and prices.
The fact that you have kept my request and found a book I thought was unavailable is just Wonderful
Very easy to search the site and complete the checkout process for a purchase.
Found what I was looking for, purchased, and now I wait for it to arrive.
I searched around to compare prices on a particular pirate book to help with some research. They had exactly what I needed, at an exceptional price.
The website was easy to use. It had exactly what I was looking for available. Looking forward to receiving my book.
Bought this book as a present for someone who is studying Chinese medicine. They had requested it and were very happy to receive it and felt it would benefit their ability to help patients.
The book was just as described, arrived in good condition, and on time.
Great prices on good used books. Happy with the site and selection!
Great books, good prices, reliable shipping. Dependable
Always a great selection at great prices
Easy to use website. I found the book I wanted and paid, all within two minutes!
Found my book quickly and liked being able to search by Hardcover.
A fine newish book was delivered in superb condition
Cheaper than Amazon and it helps small businesses in Texas and elsewhere. Hook Em!
A book I ordered was no longer available so my account was credited. That's ok maybe later I can order again.
Most of my books arrived in a short time. Thank you
Great prices & service. The website is clear and very helpful. I recommend it! Thank you.
Thank you all so much for everything, bless. M.g.B.
My "experience" using Alibris was fine. I strongly dislike being asked to write a review every time I interact with a brand lately. It makes the experience worse. You need to figure out customer satisfaction in some other, less demanding way.
Always useful for hard to find books, and easy, too, at good prices.
Very accessible with a wide distribution network
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

