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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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The website is easy to use. I easily found what I wanted. The price for a new hardback was fair. Delivery time a little slow but OK.
Very easy to find way more than I thought I wanted to buy.
Very nice experience! My boots have been right on time.
Thanks for the selection of books and the description of the books condition.
Quick, easy and cheap - just the way I like it...;~)
Quick to find what I want, quick shipping, and nice discount on new products.
Immediately found what I wanted, in great condition
I found The Complete Book of Guitar Scales: for Rock, Blues, Jazz, Fusion, Metal, Country, and BeyondI in fine condition - with the accompanying CD unopened. Just perfect!
Found the book I was looking for, but couldn't get detailed informatino on its condition. I'll just have to wait until it's delivered.
Surprised shipping was per item, instead of one rate.
No where else to get backup copies of books published in 1984.
Rihgt now you're the only bookseller I rely on.
Simple to understand and checkout. Would recommend.
Transaction was quick, smooth and painless. A good experience!
I must have had an Alibri account years ago, but I'd lost my password. I had to sign in as a guest and enter all of my current info. It was tedious at best.
On my phone the pages pages are so small but you can open a a desktop site, then it is fine.
The website works well and for payment they recognize my phone or PayPal does. Yes nice
Fast delivery! Would shop again great variety of books to choose from
Every time I get a coupon for free shipping, I still get charged for the shipping
I recieve a discount via email nearly every day but when I decide to order a book that I have been contemplating reading, and finally find it available, no discount is applied to the transaction.
I believe this will be the last time I order from Alibris.
I managed to find A copy of the MST3K XVII and paid a reasonable price for what people are charging. It shipped quickly and arrived quickly!
Great book in great condition no problems at all thanks.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

