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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,451
shipping
12,441
quality
12,435
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Received as described.
September 14, 2025

Book as advertised, received in relatively good time. Thank you.

Date of experience: September 4, 2025
Texas
1 review
0 helpful votes
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Everything arrived as expected
September 14, 2025

The price was good, and the item arrived as described.

Date of experience: September 4, 2025
North Carolina
2 reviews
0 helpful votes
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Worked well.
September 14, 2025
Updated review

I found the book I was looking for when there were no copies locally. Got a good price.

Date of experience: September 4, 2025

They had the book I had been looking everywhere for
August 24, 2025
Previous review

They had the book I had been looking everywhere for. It was at a good price. I am very happy.

Date of experience: August 14, 2025
Illinois
1 review
0 helpful votes
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Boonies Book Buyer
September 14, 2025

I am in the boonies so I shop online a lot. Alibris gives me access to books I otherwise couldn't even look at let alone purchase. Thanks!

Date of experience: September 4, 2025
New Hampshire
1 review
0 helpful votes
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Love how you guys helping people to save money by giving better alternatives

Date of experience: September 4, 2025
Maryland
1 review
0 helpful votes
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It was easy and I liked that a time was given for shipping arrival

Date of experience: September 4, 2025
District of Columbia
1 review
0 helpful votes
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Thanks so much!
September 14, 2025
Updated review

Thanks so much! Happy I was able to find used copies. Appreciate all you do for book lovers.

Date of experience: September 4, 2025

Easy and quick!
March 18, 2025
Previous review

Easy and quick! Found the book I was looking for at a good price.

Date of experience: March 8, 2025
Illinois
1 review
0 helpful votes
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Book for class was affordable, better than ebay prices and bookstore prices

Date of experience: September 4, 2025
Colorado
1 review
0 helpful votes
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Easy ordering procedure
September 14, 2025

Easy ordering procedure. Great explanation of book details. Highly recommended book store!

Date of experience: September 4, 2025
Arizona
1 review
0 helpful votes
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Alibris Review
September 14, 2025

Overall, I am pleased with my order. The shipping was fast and the books are in very good condition. The only complaint I have is that one of the books reeks of cigar smoke. I literally had to spray it with Lysol. Not mad about it, it's a used book, just a bummer.

Date of experience: September 4, 2025
New Mexico
2 reviews
0 helpful votes
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Quick and usually arrives quickly
September 14, 2025
Updated review

Quick and usually arrives quickly. In addition, I have a past and recent experience with being satisfied.

Date of experience: September 4, 2025

Easy and affordable options
July 29, 2025
Previous review

Easy and affordable options. I have been ordering materials from Alibris for over 10 years.

Date of experience: July 19, 2025
Maine
1 review
0 helpful votes
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Straight forward, good directions
September 14, 2025

Straight forward, good directions. My first time to this site, will likely revisit it.

Date of experience: September 4, 2025
Pennsylvania
1 review
0 helpful votes
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It was Quick and easy to find my book and at the best price around!

Date of experience: September 4, 2025
North Carolina
1 review
0 helpful votes
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Alibris is my go-to, Alibris always provides good clean...
September 14, 2025
Updated review

Alibris is my go-to, Alibris always provides good clean purchases.

Date of experience: September 4, 2025

Perhaps - WE (not just women) need to understand OUR motivations as to why we still dance with rattlesnakes.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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I wanted to contact you about a lower shipping rate for 10 of one book. Could not reach you

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2025
Kansas
1 review
0 helpful votes
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Good service
September 14, 2025

Good pricing delivered on time. Would do business with them again

Date of experience: September 4, 2025
Georgia
1 review
0 helpful votes
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Quick and easy, has the book I was looking for. A good place to shop!

Date of experience: September 4, 2025
California
1 review
0 helpful votes
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Could not put in money saving coupon
September 14, 2025

Could not put in money saving coupon- there was no box to place code

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2025
Wisconsin
1 review
0 helpful votes
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Found what I was looking for but had a little trouble...
September 14, 2025
Updated review

Found what I was looking for but had a little trouble find the hard cover book witch I like better.

Date of experience: September 4, 2025

My book was in great shape as said
June 28, 2025
Previous review

Easy to find what I was looking for. Was a great price and low shipping.

Date of experience: June 18, 2025
Michigan
1 review
0 helpful votes
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Good stuff
September 14, 2025

Got my book, it was in good condition and i got it in a timely matter

Date of experience: September 4, 2025