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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I always find what I want at a good price here. It is my first shop for buying books.
Always a great price, and I can count on one hand the number of times you've not had what I wanted. This after decades!
Shopping was fast and easy. However, I was not allowed to pay shipping and handling with my rewards points.
Shopping was fast and easy. However, I was not allowed to pay shipping and handling with my rewards points. Why not?
You had the book I wanted. Quick and easy checkout.
Satisfied customer for 30 years. I buy all my books from Alibris.
Founds books I needed, ordered easily, good price and prompt delivery.
The tape came on time and on schedule and works well
Customer service was very helpful. The selection of available books is very impressive.
The book was listed as "good" condition but was like new and just a third of the price of a new one. It took a week to arrive but that was okay. All-in-all a good experience.
Alibris is my go to for used books. It is easy to to use the website.
Books arrive in condition described I reasonable time
Book arrived a little beat up, but nothing unreadable, and definitely worth the price. Shipping took a little bit, but again, not bad for the price.
Easy checkout, great prices, great selection, you can't beat it!
Easy to navigate website, love how it shows shipping before you get too far into the buying process, quick and easy! Great prices too!
I have been looking for a copy of this book for a long time and I'm very happy to find it on your website! I'll look forward to receiving it!
Great book, great price, great delivery time, easy search, very pleased!
Super fast shipping and book was in excellent condition, better than expected and what was described.
It was easy to find the item and change payment options.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

