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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Seemed quick, atraighrforward. I had to do this at night and my eyes aren't the Best Buy you made good distinction betmteen interllinears, and German printings.
Would like to be able access a list free shipping books... also from the beginning let someone know how to minimize shipping costs!
I needed a book for my medical billing and coding class, but everywhere I looked they were $150+. My friend suggested this website and sure enough, I found the book I needed for $75 INCLUDING shipping. I don't think I've ever spent money so fast in my life.
I am always able to find the book I'm looking for at Alibris, and the prices are reasonable. I appreciate the fact that Alibris has so many book sources.
First of all, I couldn't use my PayPal account to pay for this order because your system stated it had to be in US dollars. Erm... that should have beem automatic. Furthermore, why am I having to pay 5% sales tax in a country I don't even live in?! Once again, Alibris has illustrated why I rarely order from it any longer. I'll stick with booksellers anywhere else but the US.
I received the book in a timely manner, and it was well packaged as to insure no damage during transport. The book was in very good condition that exceeded my expectations. A used book could not have been in better condition than what I received. Thank you!
I have been a customer for a very long time and Alibris has never failed to deliver great books at a low and easy cost. Than u!
Alibris is solid …… always has what I want. Been a customer for over 20 yrs. Great job guys!
Great books at a great price. Your website is easy to use and the variety of sellers works out for me. Shipping, from your sellers, is always on time as promised.
No discount available for a large order. All codes were expired. No senior discount. BUMMER!
Checkout a bit opaque. Need click the address even if there's only one. Need click underlined link rather than more prominent red button.
Book was easy to find. Condition was easy to determine. Checkout was quick and easy (since I already had an Alibris account).
I didn't like the way it said the full amount and then added the tax at the last minute. It also sent "unlock $5 off" but then it tells you it's for the next purchase
Alibris makes finding and purchasing books easy and cost-effective for customers while *also* supporting independent bookshops and book sellers.
Alibris system was very easy to trigger problem with delivering and connect me with seller with no problem.
Seller communication was very good, took care for solving my issues with delivering.
Paid over $18 delivery fee for five copies of children's book, yet it took just over two weeks from first notice of books being shipped until they arrived... in a package (books were ok) that was torn/ripped open.
I was very happy with my purchase overall, however the delivery tracking did not work properly. I did not receive updates and when I went online to track my purchase, no useful information was provided.
I had a search for the book with alibris and received an email showing a good price. The payment gateway worked smoothly. A satisfying experience.
No way of talking to anyone on the phone and I contacted you via contact and the email was returned as rejected. You are lucky I made this order
Very straightforward. Easy process. I was able to read the description with regards to the condition of the book with one of the sellers. There may have been others that also had descriptions, but I was happy with the first one I found.
This one has movies! If you are looking for independent-oriented book shops, many competitors can help you. But only Alibris also sells video discs like DVD and Blu-Ray.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

