On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The creepy moment was reading that the book would be sent in 3-15 days. That's a wide range.
I will read the book but I was perturbed by the fact that the volume was labeled "not for sale."
All good easy order good delivery. I will be happy to order again when ready for new order
I find what I want at a reasonable price...thank you.
Found what I wanted...with no trouble...no fuss...no muss.
The book came like new, just as they said. Thank you.
Lightning fast shipping with superior packaging! The item was just as described.
Cost needs to be lots lower! Website is fairly easy.
I'd appreciate better shipping from sellars for multiple books.
I've ordered a lot of books through Alibris over the years, and never had a problem.
I've ordered from Alibris for years and always been happy with the books sent.
This is my "go to" site when I need to order books.
Thank you for having a used option... I always buy "fine like new" and have not been disappointed.
So easy to find books! I love the different options I have for shipping.
As a component of total cost, freight costs pretty much dictate which platform buyers use
Alibris when used together with PayPal is very convenient, no addresses no charge card numbers or anything else
It is a great book. I gave it as a gift and she loved it.
I have looked for the same books on Alibris using various search engines. Each time the same less expensive choice disappears on the larger search engine!
Scam. Shame on Alibris!
My recent order was canceled. A previous recent order was presumed lost. Meanwhile shipping costs have increased dramatically. I'm not as satisfied as I used to be.
I nearly always find what I'm looking for at alibris, get a good price, and receive my order promptly. Any issues I've ever had were resolved quickly to my satisfaction.
I ordered and paid for a book that I never received. Was unable to contact seller because the website continually errored
I find alibris to have very competitive prices and its description of book quality (for used books) is accurate. The free shipping offered for books shipped directly by alibris is also very attractive
I found exactly what I was looking for quickly and easily. The price was excellent and shipping reasonable and in the US. I'll use this website again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members