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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find what I was looking for, easy to order.
Alibris makes everything easy, and I like supporting independent bookshops!
Took less than 1 minute to find and purchase this book.
Great customer service, my book arrived just in time; quick delivery.
Easiest shopping experience ever! Had my book ordered and credit card processed in less than one minute.
A great alternative to many of the other websites on the internet for sales and commerce. It's fun too.
Met all expectations for delivery and quality of books
Perfect condition of irem and packaging. Reasonable pricing and delivery time. Alibris had good selection and choices.
Website quick and order process quick as well
Easily understood and processing efficient!
That is 100% of the battle.
For the most part I have not had any problems with receipt of books. I have had a couple of time that books were not received. The seller did reimburse me for one but the other seller never respondend
I have always been satisfied with the quality of the books ordered.
Quick and easy. Love that it gave me a coupon and free shipping!
I love using alibris. I am a member of a book club and sometimes the books are easier to get here on alibris.
Easy to use site - books as described - service great
Delivered on time & the book was in great condition! Thank you
The item shipped fast and the price was fantastic.
I found what I wanted quite easily & found a good selection of $$$ & condition.
Easily found what I wanted & editing my Account data was"rather" easy...the message CONFIRM AND CONTINUE was was in a font the same as all other words [ I'm color blind, so the colored message box was lost on me]. I almost quit on 3rd attempt and head over to another site, but I have a loyalty feeling for Albris AND I Really want this book & price!
Once I saw "confirm and continue" I locked up the order.
Great prices and value for what I was looking for. That made the difference.
Always have what I am searching for. Easy to make choices presented.
I was able to find volumes for a couple series I had a hard time finding elsewhere. And the prices were great!
Overall good collection of books. The books looks like new and worth the price.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

