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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found what I was looking for. I have purchased other books from alibris
Pretty simple and books are in very good condition.
Alibris is the only search engine I use. If it ain't broke why change?
Alibris is the only book seller that I use. I am a retired bookstore owner and I know good and honest service when I get it.
Positive experience every time from alibris and sellers
The books I ordered were in better condition than I expected. One of them was a coffee table book and it came carefully packaged to avoid damage. I'm completely satisfied and have been telling my friends about Alibris.
I wanted to include a note about shipping. If charges change please let me know before shipping so I can authorize or cancel. Thanks
I appreciate the writing of the previous owner. The price is not cheaper than elsewhere when accounting for shipping but I prefer to buy second hand
I'm very pleased with my experience with Alibris in obtaining a book that was recommended to me.
Estimated international shipping costs only appear on the final order screen, even when an international shipping address is entered on the first screen. Otherwise, great experience.
Easy /wish could go back & maybe select other movies after going 2 cart
The book was delivered after two and a half weeks and that included a five day transit in California! This is as fast as I have ever received a book in Australia from the USA.
Great selection, nice variety of prices / item conditions, speedy delivery
It's a service I've always dreamed of, an ongoing automated search for out of print titles.
Confusing at times. The computer kicked out my sweet number. I didn't notice till I hit the purchase key. We had to, almost, bribe a govt official to repair the situation.
Thank you, I like the way the site works and the aggregation of the independent sellers.
Too much re-verifying noise at the front end.
Pleasantly surprised I was not charged for shipping which is wonderful since this is for my volunteer position. Thank you
I trust the sellers on alibis to give accurate descriptions and free shipping is a bonus.
I was happy to find this book, which I read about in another book!
Always a pleasure to shop on Alibris. Easy website, fast checkout
I don't seem to have quick enough reflexes to avoid "oops" moments - sent one order to daughter, but the rest to me. OK.
Your website is one of the easiest I've found.
Smooth as always! A+++++++ transaction. Recommended vendor.
I paid extra to expedite shipping, and it was received late. This was a problem because it was a textbook for a class.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

