On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was able to find the book I wanted at a good price.
I love the book I ordered. Unfortunately, one of the books I ordered showed on the web site available but the order was canceled because evidently the book was not in stock. But the other book was perfect!
Having to change the shipping address twice is unnecessary.
Well organized web site and easy to use.
Easy to use and overall great process. I would highly recommend to my friends and family.
My overall experience was great! My husband was in shocked with it and loved it! I love it too. It arrived after my anniversary (April 12), but it was not a big deal.
Ordering was very easy. Also, I was able to find the CD that I wanted at a great price!
Good. I have ordered multiple books multiple times and always been pleased. The kinds of books I order can't be bought in a store...
Over all experience was very good and without any problems
One the best shopping experience I had in the process of buying the book. The whole set up in filling in my info, the format made it so easy for me as a buyer. All the information I needed were there. So simple, I am so impressed. Also the price is so reasonable. Thank you.
Easy to find what I'm looking for and always delivered without damage.
Good quality books and easy online shopping.
Really a question...can you look into the shipping costs. I can send limitless books, maybe only US, not sure for $7.95...
Did not get free shipping for books with the truck.
Consistently good...my go to source for out of print titles.
So far very good. My only beef is with length of /cost of shipping.
Easy to find the printing / version I was looking for.
Thank you so very much for an easy and understandable ordering process!
It would be nice if you could discount the shipping a little.
In this case the order met my needs. I am a longtime customer
Sometimes takes awhile to find my obscure books
Had everything i was looking for & at a great price!
I ordered two books from two different suppliers. One arrived within the timeframe specified, the other was quite late.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members