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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Bought the 1993 edition of the Narnia box set. Came fast, properly packaged, in great condition, and at an amazing price.
My experience ordering from Alibris has always been positive. On the rare occasion when there was a problem it was resolved quickly and to my satisfaction.
I like shopping with Alibris because I have found it to be a reliable site. The other reason I prefer Alibris to other sellers is because I have always been allowed to shop as a guest, rather than having to go through the annoying process of having to sign up for an account. It is extremely irritating to have to create and store yet another password. It is far less time consuming to type in my address than to drag out the book where I have to store all the passwords required for online shopping.
Good price, reasonable shipping time. Great selection of books
I was trying to extend my subscription for another month or pay the extra for the 120 day rental. I was routed to Vital source then back to Alibris. There is no customer support. I had to purchase the entire book again which does not seem right. There should be an easy option to extend the rental for another 30 days but there is not.
Ordering process was easy. However, delivery took longer than expected. I thought it would be faster especially since it was only going from NV to CA.
Overall well done. Happy with the price and proper straight forward order procedure.
Fast and easy.Found a book I've been looking for for years!
I am happy with the ordering and delivery process. I thought the price of the book was fair and the description of the book was adequate EXCEPT: the book smells of stale cigarette smoke. Ugh. It is repugnant. I'm reading the book in spite of this as I have a deadline to finish it by. But this experience, my first time purchasing a used book, has really turned me off to ordering used books online.
Thank you. I will look forward to receiving the book.
Very straightforward Alibris very frequently has what I am looking for, often at a reduced price
I always have trouble with passwords-my idea of it doesn't square with the sites idea of it, so while more cumbersome it works better to be a guest. JTR
Thank you for making life-changing books affordable. How frugal is the chariot that bears the human soul.
I've been using Alibris for years. Originally looking for specific book editions for myself, now looking for children's books. A great way to support small book shops across the country. Find rare or out of print books. Save money by reading perfect quality books without big prices, and going "green".
I love the book I ordered. Unfortunately, one of the books I ordered showed on the web site available but the order was canceled because evidently the book was not in stock. But the other book was perfect!
Having to change the shipping address twice is unnecessary.
Well organized web site and easy to use.
Easy to use and overall great process. I would highly recommend to my friends and family.
My overall experience was great! My husband was in shocked with it and loved it! I love it too. It arrived after my anniversary (April 12), but it was not a big deal.
Ordering was very easy. Also, I was able to find the CD that I wanted at a great price!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

