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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to edit cart and place order -- Keep up the good work!
I can rely on Alibris to have the books I want to find. Great used book/ out of print resource!
Great source for used and new books, music and video. I appreciate the fact that you ship by the US Postal Service and Canada Post as then I know that my parcels will be delivered securely to a locked Canada Post mailbox in the lobby of my apartment building.
Alibris offers bargain prices (the BEST anywhere!), unimpeachable customer service, reliability, and has NEVER LET ME DOWN. I urge all my friends to buy their books here.
Found the book at a good price. Big catalog of books, spanning both new and used copies and some rare books.
As usual, alibris is easy to navigate, and I most often find what I'm looking for pretty quickly.
I'm a repeat customer. Navigation on this site is easy for me. So far the descriptions for used book condition have been accurate, in my opinion. I'll be back when I'm looking for another book.
I can always count on Alibris to have the Hard-to-find books. Thank you for your years of providing just the right book.
Great service highly recommend, would order again.
Was fairly simple but the cost of shipping and handling was actually higher than the cost of the 2 books I ordered.
All 9 books I bought were delivered on time or even early and all but one in the condition they were described in.
Easy and efficient. Super easy to place an order, delivery was very quick.
Your service was Rapid, the products received were excellent quality as described.
Most purchases from Alibris arrive in the estimated time. I purchase 15 books a year from Alibris. Pricing is great for out of print books.
Unfortunately the Bible was dirty on the inside and a few ripped pages. For the price I wasn't expecting that.
I like supporting Goodwill along with getting good books
I am going to have to return the book because they shipped an incorrect book.
Great! Book arrived quickly, good condition. Glad to support used book sales.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

