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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I am going to have to return the book because they shipped an incorrect book.
Great! Book arrived quickly, good condition. Glad to support used book sales.
My order arrived one day prior to the listed delivery date. It was correct. The books were well packed for delivery.
Alibris was having problems when I first signed on, but at least they acknowledged the problem.
Movies were all in good working condition no fingerprints or scratches
I ordered a copy of it Thus Spake Zarathustra, ISBN *******422. The book is unreadable, because of the typography. There are no column breaks, each line running the entire 8 inch width of the page. The type is so small that even with close-up glasses, it is straining to read.
Item was exactly as described, sold at a great price, and arrived in record time.
Alibris had the item I wanted, at a very good price.
Easy, straightforward, cheap. I did buy a new book and the cover ended up being slightly bent, but I didn't read carefully so it might have been seconds that can't otherwise be sold. Doesn't bother me anyhow.
I've been happily lucky finding quite a few desired titles via Alibris.
The transaction was easy and provided a good value. I searched several sites an Alibris had the best value. The book arrived quickly and was as described.
I hadn't heard of alibris before but decided to try them and I'm so glad I did. It was inexpensive and arrived very quickly. Book was also in perfect condition.
Always find what I am looking for at a great price
I can often find books in almost new or very good condition for a good price.
Good product. Fast shipping. Good communication. I would recommend this seller.
Book arrived in excellent condition. Very satisfied, would happily use this vendor again.
Available copy for a good price and received in a timely fashion.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

