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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Can always find what I'm looking for, and website works easily
Easy website…good experiences over the years…thank you
Easy, convenient, economical. I always check with Alibris before buying anywhere else.
User friendly, great pricing, robust inventory.
My shopping experience was good quick easy no hitches what I expected.
Was fine until you took too much of my time with the review
I felt the site was really easy to navigate. Thank you
It was easy to locate the book that I was looking for.
It was easy to locate the book that I was looking for.
What the title says. The book was packed expertly too
Wish we could see reviews for sellers more easily (i once had one ship to the completely wrong address) but otherwise the site is just fine
From my LAST ORDER I am returning TWO ITEMS that were NOT what I had ordered. Alibris issued a $5.00 credit for each item, YET... when I had put two items in my shopping cart and went to place DISCOUNT CODE... I was ONLY allowed ONE CREDIT and both, issued today, this day, now... are VOID if NOT USED TODAY... sad.
Thank YOU for coordinating and offering consumers these great Titles of choice and... for allowing OLD GOOD memories and info to be had for small costs in comparison to time and costs tracking down Titles of Desire... :) KyW 2.23
I found this site by accident, but am so happy I did. I have bought many books since, and send everyone I know to Alibris for all their reading needs!
Easy to follow. I was looking for an e book and found one here. Thanks!
Always good stuff here. Can't find these titles elsewhere for any price.
The site has a lot of choice and option where you can pick the price. The only thing that it does not tell you is the shipping and handling until you check out.
So excited to read my book! The staff did an excellent job with communicating and the book was wrapped very thoughtfully. Will definitely be ordering again.
Easy to use search. I like the presentation from low to high
I was surprised at the speed of delivery of our books and the excellent quality of the books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

