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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It took 30 seconds to order what I wanted! Once an account is established, it's so easy to order from Alibris
Very easy, found what I wanted at a fair price.
No problems, quick response times. Could not find Advanced Search.
I Love Alibris! Each book listing is clearly displayed and make it easy to decide what to order.
I always have a good experience with Alibri!
The Alibris website is set up to be quick and easy to use.
Book description and the dealers are usually reliable
So far so good - smooth transaction, and hopefully book in the good condition described - well aware it is 2nd hand though!
One book I purchased was in pretty poor shape with pages half falling out. It was obvious that a regional library had discontinued it because of the pages and someone the had scooped it up to sell it for a profit which felt crummy.
I only just place an order. Little difficult getting my order to go in.
I was so happy to find some books that I wanted to give as gifts from Alibris. The price was better than any other place I had looked.
I didn't see dimensions of the book, which is important to me. I greatly prefer larger paperbacks. I guessed it would be on the larger side because of the page count. But I had to look at other seller sites to get a enough information to make my choice.
It was easy to purchase on this website, but I really dislike that I had to type in at least 50 characters! Sometimes I don't feel verbose and this site asking for more words is very annoying.
One book order was canceled, I have not been refunded for that book.that was *******-12. Recieved the email that the book was no longer available, but not the refund to my card! Hows that work?
Thanks, as usual! I am always thrilled to find the books I am looking for with you.
Book arrived safe and sound - well packaged. Book was as described - looks even better than pictured.
Thanks again.
I have used Alibris for years and keep coming back.
I always look for my books here first.
I was looking for a book that I could not find in Half-Price Books, and found it for cheaper on Alibris.
Always received my books on time. When shopping for books, I go here.
Always received my books on time. When shopping for books, I go here.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

