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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,412
shipping
12,402
quality
12,396
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Thank you again!
May 28, 2024
Updated review

Alibris has always shipped items faster than I expected, and so far I have always been satisfied with the quality of the books or dvds I have purchased.

Date of experience: May 18, 2024

Great dvd quality and fast shipping
May 12, 2024
Previous review

Great dvd quality and fast shipping

Date of experience: May 2, 2024
Washington
1 review
0 helpful votes
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Alibis is my go to for out of print books. They have been reliable for many years.

Date of experience: May 17, 2024
Missouri
1 review
0 helpful votes
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My go-to place for purchasing books
May 28, 2024
Updated review

My go-to place for purchasing books. Stores and libraries did not have book.

Date of experience: May 17, 2024

My go to place for books I want to own
July 9, 2023
Previous review

My go to place for books I want to own.

Date of experience: July 9, 2023
Pennsylvania
3 reviews
1 helpful vote
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Great transaction
May 28, 2024

Your site makes shopping so easy. The cookbook got here in record time. Thank you!

Date of experience: May 17, 2024
Idaho
1 review
0 helpful votes
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Thanks, ALL 3 OF MY KIDS ARE WILDLAND FIREFIGHTERS. JUST LIKE THEIR PARENTS. GIVE A SHOUT OUT TO WHITES BOOTS UP THERE FOR US! THEY ARE PRETTY MUCH CONSIDERED BABY 'S FIRST SHOES IN OUR FAMILY. WORKING OUT SO FAR!

Date of experience: May 17, 2024
California
1 review
0 helpful votes
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Thankful for the wonderful books that you make available to us over the years.

Date of experience: May 17, 2024
Tennessee
1 review
0 helpful votes
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I have a few old books I would like to trade off or sell you. They are in very good condition. How do I do this. Fred *******198 or email *******@yahoo.com

Date of experience: May 17, 2024

Only the Book Bunker has the military book I need for my research.

Date of experience: March 1, 2024
Connecticut
1 review
0 helpful votes
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Love the variety of quality available; the online experience is very good. Would like to know in advance if different underlying vendors would charge different amounts for shipping. The shipping "estimate" in the cart makes me wonder about the total cost, especially on the low end.

Date of experience: May 17, 2024
Massachusetts
1 review
0 helpful votes
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Never any complaints with Alibris! Dependable and responsive.

Date of experience: May 17, 2024
Washington
1 review
0 helpful votes
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Shipping is costly it is my first purchase and I did not received it yet

Date of experience: May 17, 2024
New York
1 review
0 helpful votes
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For used books you are great!
May 27, 2024

For used books you are great! Didn't know you also have music. Will have to check you out soon. Thanks bob

Date of experience: May 17, 2024
Ohio
1 review
0 helpful votes
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Pretty good; i was able to use an already set up account, which was helpful.

Date of experience: May 17, 2024
North Carolina
1 review
0 helpful votes
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I got to checkout thinking I had chosen 5 books, only to find that just 4 were listed. What happened to my other selection?

Date of experience: May 17, 2024
Canada
1 review
0 helpful votes
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Good service and follow up
May 27, 2024

I bought the book but could not use it as it was not what I wanted. My Mistake

Date of experience: May 17, 2024
Indiana
1 review
0 helpful votes
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Alibris is the greatest clearinghouse for all manner of books.

Date of experience: May 17, 2024

Alibris has every book I want to read at costs that...
May 26, 2024
Previous review

Alibris has every book I want to read at costs that are very reasonable.

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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The order said free delivery then when I checked out it was not free. The website should not be confusing in a way where people do not pay for what price they were intending to pay for.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 17, 2024
Kentucky
1 review
0 helpful votes
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Great selection, easy to use format, shipping is dependable.

Date of experience: May 17, 2024
Massachusetts
2 reviews
0 helpful votes
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Excellent site where I can find books I can find no where else! Thank you!

Date of experience: May 17, 2024
Washington
1 review
0 helpful votes
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Excellent descriptions
May 27, 2024

Excellent descriptions. Easy to order.The web sight is easy to navigate.

Date of experience: May 17, 2024
Iowa
1 review
0 helpful votes
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Awesome customer service and delivery!
May 27, 2024
Updated review

Awesome customer service and delivery! I switched from thrift books to you after troubles with their customer service.

Date of experience: May 17, 2024

I ditched thrift books and am happy to order from you instead! Thank you.

Date of experience: May 10, 2024