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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I bought the book but could not use it as it was not what I wanted. My Mistake
Alibris is the greatest clearinghouse for all manner of books.
Alibris has every book I want to read at costs that are very reasonable.
The order said free delivery then when I checked out it was not free. The website should not be confusing in a way where people do not pay for what price they were intending to pay for.
Excellent descriptions. Easy to order.The web sight is easy to navigate.
Awesome customer service and delivery! I switched from thrift books to you after troubles with their customer service.
I ditched thrift books and am happy to order from you instead! Thank you.
Search engine doesn't seem to show all exact matches at the top of the list. Which is odd. Was putting in the first five letters of the title when doing the search.
Pretty good selection.
Some items don't actually match the searched title.
I LOVE THIS WEBSITE THANK YOU SO MUCH! Y'all have the best selection for the best prices and I love you so much.
Shipping is expensive but I understand why.
Easy, because this app makes it so. However, I dislike the emails for free shipping, as it seems never to be for books.
Everything was very easy and user-friendly.
Difficult to change small detail in an address without going through whole process.
Mainly this is not Amazon, so I am not ordering from or giving money to a penis.
I tried to buy 2 books from the same seller and I couldn't do it. Thus, I had to pay 2 different shipping charges.
Site is easy to navigate, and I can quickly narrow down my choices.
It's always easy to find the books I want. I never have any problems.
They are a large variety of the book that i need. I'm very satisfy
I didn't want to write a description of my experience. It's early in the morning and this is a waste of my time. However your system would not let me proceed until I filled out this portion.
Extremely easy to transact business on this platform and the prices are amazingly reasonable
I don't want to set up accounts that I probably won't use again.
Finding, ordering, and receiving used books I can't get at reasonable cost elsewhere goes smoothly and easily and brings to my favorite reading nook books in very good condition. Rarely do I not find the book Im looking for.
No problems and easy. Lots of choices. Using the service a long time. Keep up the good work. Only hope I receive coupons, which I've signed p for in the past but never receive. Not sure why.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

