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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good Books for Cheap. I found everything I needed. I wish more people would learn more about Alibris because I can always find what I need for cheap.
Able to find interesting out of print books at a fair price in good condition. This is the best form of recycling and able to find books at used book shops around the country.
You need a "soft search" capability so that one can make up a category with a few words. "pacific island cooking" to find books about the subject.
Alibris is my go-to seller for out of date books and books that I don't care if they are new
Quick and Easy...need to see how long it takes to receive my order
I ordered two copies to the wrong shipping address before I got this right. It would be nice to feature shipping address in a more prominent fashion.
Couldn't have been easier to find what I wanted.
Great search engine. Great selection. Easy to place orders.
I almost always find what I am looking for at Alibris. A great place to shop for those hard to find items.
Simple process finding a book in ordering it over the Internet. Look forward to a speedy shipping process to put book into use.
I had been seeking this volume and it's difficult to find. Thank-you.
Pricing with shipping could be more transparent. Some offerings of free shipping didn't fit with some books.
The books do arrive. I have never lost a book. 99% of the times. If at all it did, it was refunded.
Always satisfied with my Alibris experiences. Never been disappointed with any purchase.
Always a 5-star experience with Alibris. Thank you! Peter
What I was looking for. Other marketing firms are pushing price.
It was quick to set up an account and they email me back with all my order details promptly.
Easy to execute order from a google search for the book title
I think Alibris could be more convenient on the shipping notices
Fast, efficient, always have good options! Wanted alternatives for a couple of brand new books that I read about
Excellent and very efficient; good choices
Great, as usual, EXCEPT shipping address, Miriam Blake in Silver Spring is NOT my address, shipping (except for 2 cc of one book a year or two ago) address OR "billing address," but the web site gave me a hard time correcting that. Already messed up shipping for 2 books I ordered last week without noticing the erroneous, but no-choice, shipping address -- going to Ms Blake instead of to me.
Quick and easy. "Very good" hardcover at < half price of new (slight apologies to the author).
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

