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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is always my go-to bookstore. Great selection & fast shipping!
You always have everything I'm looking for! Love your site!
Really like the Alibris web site. Easy to use; can find gently worn used books, or new, at a great price. Usually shopping for a family member in a rural area without independent bookstores. Can find what they want here.
Lost my first cart when I tried to login. Ordering second time around was a bit faster. Thanks!
I've used Alibis before. Really good prices and dvd condition
Amazing access to so many books! I found a book that is not popular but was available at alibris
The tax rate is incorrect. My tax rate at my address is 8.1%, not 8.7%
My Sales tax rate is 8.1%. I understand that it is difficult figuring out all of these, but companies like Avalara help figure out sales taxes for companies like yours.
Always available and great quality with assortment of inventory.
Excellent—no issues locating and ordering these books, and I do appreciate the items being reserved in my cart while I debated purchasing more.
Postage is too high and it is not shown until end Please enter at least 50 characters. You have to be kidding Your are not worth 50 characters
Are you sure? Benefits of our free follow up service include order confirmation, additional feedback options, and convenient customer care resolution services should any issues arise. You are crazy
No place to put SO #, just praying it get to him
Easy to find merchandise with good details. The senders list information about their business which is also very helpful.
I had a very specific book sent to me in under two weeks. I was very satisfied that the website was easy to navigate. The price was more than fair. Thank you.
Found (difficult-to-find) books and ordering was easy. As usual, I wish shipping charges were cheaper...
I don't understand why only one bookseller went to consolidated shipping. I had two different booksellers that I bought more than one book from in this order. (#72348729 - Elizabeth Brinker ph. (989) 662-2207.
Always available, fast & easy... even for this techno-peasant!
I love Alibris...prices, & easy to order, I am 75 & a techno-peasant...thank you!
Super pleased with Alibris customer service! I made a mistake on my order, and they replied promptly and allowed me to reorder the book I originally wanted. Also refunded me for the misplaced order.
Nice selection of book at different price tiers usually corresponding to the books condition, but often these are nice bargains too. Very satisfied shopper. As for the Seller, 5 Stars and might I say, Highly Recommended. Thanks JerryG
Nice wide selection of books offered at different price points usually based on condition, but often you will find a gem at a bargain. Today I found two recent edition books for sale in very good condition at the very lowest price on the list displayed. Very happy shopper here. 5 Stars rating fir Alibris.com and their book sellers! Highly Recommended!
Excellent all around. Descriptions of condition are always accurate, good prices, etc.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

