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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy to use. I've never been misled by a condition statement.
Great search engine. Results presented with the information needed to make a purchasing decision.
User friendly website, shopping, easy options for checkout
Me likey!... I am a cinephile and so I can choose these used movies for a faction of the cost. Actually the prices I'm paying SHOULD be the costs everywhere because seriously Hollywood is overpaid.
This was great. I was generally shopping around looking from title to title for used DVDs on various websites paying... ehh about the same, but it then I had to sign up for each site to buy things and that's where it got annoying. Here I got SERVERAL DVDs at once to the point I have to pace myself. Which is nice.
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Alibris has the best prices on new or used books,I highly recommend them after trying them i won't shop elsewhere.
Fast and easy. I appreciate the detailed information about the book's condition.
Thanks! I appreciate your efforts. Very resourceful of you to post Goodwill items for sale. π
Clear and straightforward. Quick and responsive website. Good job.
Always great and easy to use. For a teacher a really helpful site.
Love buying books from albris so fast and easy and there's such a large inventory
I needed to send to a friend and in order to get the shipping address to change to hers I had to delete mine, there was no easy way to add an address to my address book and use it for a gift.
Love shopping here. Find many nice books here. Have ordered many times. Always satisfied.
It's so easy shop and purchase on Alibris! I always seem to find exactly what I'm looking for.
Website is very easy to navigate. Found what I was looking for at a good price.
Quick and easy to navigate; with plenty of information about the item.
Free shipping is misleading. I often order but will order two or three books that do not get me to the $35 free shipping.
Navigating the books i want to order in multiple copies with shipping cost
No issues, easy checkout. Appreciated being able to check out as a guest but could create account afterward just by adding a password
Alibris is always my go-to bookstore. Great selection & fast shipping!
You always have everything I'm looking for! Love your site!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

