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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great checkout, easy! Easy to find what I was looking for and a great price selection.
Found what I needed easy online buying. Will be purchasing more items in the near future.Thank you!
This book qualified for free shipping and I was still charged shipping? Why
Thank you 😊 May God bless your work 🙏
You always have a good option for what I need the most. Thank you.
I've never failed to find what I was looking for. One suggestion: When there are a lot of choices, size is important (I like "pocketbook"-sized books for portability). Is there a way of indicating this?
I was a little nervous about buying a used book that I was hoping was as good as new, but Alibris delivered as promised: a great price for a book described as like new, that really turned out to be in excellent condition. Very satisfied!
Great way to find books that are difficult to locate. Overall a very positive experience but if you need something quickly opt for faster shipping options. Unfortunately the USPS has been running quite slow (no fault of Alibris) so if you're in a time crunch I recommend paying extra for expedited shipping.
Fast and easy. Trust the website. Books are listed upfront indicating (I hope) of
Reliability and quality of merchandise.
Easy to use, lots of products to pick from. I have been looking for some very nice books to use for home schooling.
I am always happy with the service I have had up to now-there is someone out there I am that will test me, I pretty sure that this website attracts good vendors to sell their items here.
Easy ordering process. I'm a first-time buyer and satisfied customer!
Your website will not accept any password, so I cannot register a new account
Excellent service. Placed Order and books arrived either before or by the dates indicated.
Easily found the book i was looking for and several others by the same author
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Any book you want to find, use Alibris! User friendly site and awesome prices!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

