Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great experience...books as advertised. Some sellers try and sneak in discarded library books...these sellers are great.
Good read. Good detail about President Roosevelt's trip of the West.
Great selection of books to choose from. Easy ordering.
Great website! Many hard-to-find items can be found here. I would shop here, again!
I was able to find books I wanted at a reasonable price! The ordering was straightforward, although the shipping was a tad high.
I've ordered books before from Alibris over the years. I keep coming back because it's a good place to locate books your having troubles locating. It even better when you can find those books cheaper than the other guys. Now, I'm not going to say it's all the time, but I've found many wonderful deals here.
Did not recognize my email, so I re-registered and it said there was already an account by that name.
Great experience very professional, easy to navigate site!
Great selection of hard to find books, Thank you!
Shipping is highway robbery. I am sure you can do better……am I wrong?
It is always a pleasure finding good books and great deals on this website! Except for when you make me type 50 characters and my original comment didn't have 50 characters...
Fast and easy service and very easy site to navigate. I have buying her for two decades!
My experience with shopping on Alibris has always been positive, efficient, and trustworthy. In addition, I can usually find books in good condition at a significantly reduced price.
I am very satisfied with the availability of books on Alibris, as well as the descriptions provided and the speed with which I am able to complete the ordering process.
Always easy and more often have what I want in good condition.
Easy ordering process! I had no issues using the website and was happy to see PayPal as a payment option.
The book arrived in a reasonable time. The condition of the book was very good. I am enjoying reading the book. Midway in the book is some underlining, but the copy is clean overall. I would make this purchase again.
Information about books is thorough and the books arrive as described.
I received my book but it wasn't what I thought I ordered. I had problems reaching the seller, and Alibris promptly refunded my purchase and shipping. Thank you.
Absolutely love Alibris. I've been buying books here for well over 10 years. Alibris is my GO-TO for books.
I love Alibris! I've been using this site for many years now and have purchased many gems at unbelievable prices! Thank you!
I love Alibris. You always have what I want at a good price!
I always find what I need and want. Thank you.
Great selection of books with very good service I will continue as a customer
Was Happy the check-out was short & sweet. Maybe missed the listing for top 10 books for 2024?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

