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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I checked several websites for used textbooks in good condition for my son for college and found this site had the best prices (better than Amazon!). I ordered a used item and ended up getting a brand new textbook still in the wrapping.
Law school is no joke. I'm just glad I could get my book at a great price and soon.
I searched everywhere for the book I needed for school, and this site had exactly what I was looking for—at a great price!
I always have had a good experience with Alibris, both in searching for books, and with the sellers. Prices are also often less than other sites.
I've purchased from Alibris for probably a few decades, and have never had any problems. They have also been one place I look when I can't find what I'm looking for elsewhere, and generally am able to find it. This was that sort of case, and a particularly hard-to-find book at a rather high price, but completely worth it. The book arrived extremely well packaged and in perfect shape, allowing for a few "dings" and dimples from the prior owner. It also arrived quite a bit sooner than expected or estimated.
Thank you! Love the selection and the rarer and out of print titles that you carry.
Convenient transaction as usual! Great prices and shipping!
The book was as described (or better), and arrived quickly!
I'm only using this for a second product. So I'm rather new to this so I haven't received my first order yet.
I order books only infrequently but I'm impressed with the great service and wonderful availability from Alibris. Thank you!
As a returning customer, my order was quick and easy. Thank you!
Received a nice hard cover book at a great price. Arrived fast. Thanks much.
I never used this site before now. Really good place for old manga for a decent price.
Fast easy, completed.
Follow up requested for delivery.
Thank you
This is my first time shopping with you. I hope the cd is in good shape like you say. Thank you and I appreciate you. Sandra Abbott
Very easy transaction. The website was easy to navigate and find exactly what I was looking for. The book arrives promptly and was in great condition. The whole experience was smooth.
I like that I can easily filter between hardcopy/softcopy and new/used etc. Your site is very easy to use and compare books, I appreciate that the design is really clean and easy to understand. I also LOVE your cart optimizer to help me save money!
Book arrived on time and as described by seller. Seller was kind enough to follow up and make sure that item was delivered.
I love this website. As a college student textbooks can be expensive. I thought it was maybe a scam but it is not!
Great deal on a hard to find book. Easy to check out and purchase.
I just wish the book could've come sooner but c'est la vie
Great! I found the book that I wanted very quickly and easily!
Perfect always I bet I love the book about building a guideboat!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

