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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,545
shipping
12,535
quality
12,529
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Good Service
June 24, 2024

The rating of the book I ordered was acceptable, but the book I received had no wear, markings, or bent pages! I was very pleased, and it came within the expected time of delivery

Date of experience: June 14, 2024
California
1 review
0 helpful votes
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Good delivery time; semi-bad book quality
June 24, 2024
Updated review

I ordered the hardcovers of Shadow and Bone and Red Queen. While SAB came in excellent quality as described, can't say the same for Red Queen. RQ was a really jacked quality where description had put it at Good, it was more of an Acceptable quality.

Date of experience: June 14, 2024

Smoke Thieves
March 26, 2024
Previous review

Great condition. No issues and came on time. I love buying books from Alibris.

Date of experience: March 16, 2024
Texas
3 reviews
0 helpful votes
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Great price for the book I needed
June 24, 2024

Great price for the book I needed. It was easy to find. Thank you!

Date of experience: June 14, 2024
Washington
1 review
0 helpful votes
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My experience was fine so far but the TRUE test is once you've received your pkg with no extra problems...so now let's see

Date of experience: June 14, 2024
Minnesota
1 review
0 helpful votes
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I always get top service from alibris, and that's why it's my go-to place for used books I can't find locally

Date of experience: June 14, 2024

Quick, efficient, reliable
July 29, 2021
Previous review

Quick, efficient, reliable

Date of experience: July 29, 2021
Ohio
3 reviews
0 helpful votes
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Shipping always doubles the cost of a book which as to be taken into account in my decision to buy it.

Date of experience: June 14, 2024
Michigan
1 review
0 helpful votes
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Easy to use website, good description of condition of books plus others to choose from

Date of experience: June 14, 2024
New York
1 review
0 helpful votes
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You had the hard-to-find book I wanted at a reasonable price.

Date of experience: June 14, 2024

I found the books I want at a good price
July 16, 2023
Previous review

I found the books I want at a good price.

Date of experience: July 16, 2023
Michigan
1 review
0 helpful votes
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Yay used books
June 24, 2024

It was nice to have access to such a large plethora of used books. I was shocked at how quickly they arrived and they were all in the exact condition as they were described.

Date of experience: June 14, 2024
Massachusetts
2 reviews
0 helpful votes
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Easy, clear, and fast website
June 24, 2024

Easy, clear, and fast website. Had the used textbook I needed.

Date of experience: June 14, 2024
Ohio
4 reviews
0 helpful votes
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Dreams Cards
June 24, 2024

Was easy to find the out of print book that contains Dream cards easily online.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2024
Oregon
1 review
0 helpful votes
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I love how Alibris rates the shape of the books and they are reasonably priced.

Date of experience: June 13, 2024
Minnesota
1 review
0 helpful votes
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Alibris is the best!
June 24, 2024

I know Alibris is a safe site from which to order books. I've never had a bad experience. Books always come within the specified time.

Date of experience: June 13, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent experience
June 24, 2024

The book I ordered arrived promptly in good condition. Altogether an excellent experience.

Date of experience: June 13, 2024
New Hampshire
1 review
0 helpful votes
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Found it difficult to manage change in shipping address without changing billing address

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2024
Arkansas
1 review
0 helpful votes
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All ok
June 23, 2024
Updated review

I found the book I wanted and it arrived in a timely manner and in good shape.

Date of experience: June 13, 2024

I would like to delete an old address for me and I...
June 15, 2023
Previous review

I would like to delete an old address for me and I could not figure out how to do that.

Date of experience: June 15, 2023
Indiana
1 review
0 helpful votes
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I nearly always find what I seek at Alibris
June 23, 2024
Updated review

I nearly always find what I seek at Alibris. Easy check out system.

Date of experience: June 13, 2024

Don't always find all the books I search for, but I...
June 2, 2022
Previous review

Don't always find all the books I search for, but I do find most of them at reasonable price points.

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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The online shopping experience was great. I just placed the order. Now I hope that when the books arrive there and the conditions that were described.

Date of experience: June 13, 2024
California
1 review
0 helpful votes
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Because Alibris doesn't accept Apple Pay the transaction security is not as secure as it could be.

Date of experience: June 13, 2024
Canada
2 reviews
0 helpful votes
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Tracking order info incorrect
June 23, 2024

Tracking order indicated that the book was delivered in California, but I live in Canada. I received about 2 weeks after the tracking info said it was delivered to California. It required me to contact the support group at Alibris. It did arrive, but I didn't appreciate the distress caused by wrong tracking info. Assistance was very good and rest of experience was fine.

Date of experience: June 13, 2024