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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,549
shipping
12,539
quality
12,533
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Shipping as much or more than the books themselves but worth it all to recycle!

Date of experience: June 14, 2024
Mississippi
3 reviews
0 helpful votes
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Great selection and price
June 24, 2024

Very satisfied with availability and service; shipping was fast and reasonable.

Date of experience: June 14, 2024
New Jersey
1 review
0 helpful votes
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Super prices!
June 24, 2024

Super prices! Easy process! Availability of requested book.

Date of experience: June 14, 2024
California
1 review
0 helpful votes
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Good
June 24, 2024

Ease of ordering and ease of receipt of order no complications

Date of experience: June 14, 2024
California
2 reviews
0 helpful votes
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I like the cart organizer, made it easy and saved...
June 24, 2024
Updated review

I like the cart organizer, made it easy and saved me several dollars

Date of experience: June 14, 2024

Always fast
April 24, 2023
Previous review

Always fast

Date of experience: April 23, 2023
Wisconsin
1 review
0 helpful votes
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Very good
June 24, 2024

Very good. A friend suggested this so word of mouth is powerful. Thank you!

Date of experience: June 14, 2024
Alabama
1 review
0 helpful votes
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Very fast and easy!
June 24, 2024
Updated review

Very fast and easy! I was looking for Mastering the Art of French Cooking Volume 2 for a low price. I had no trouble finding it here and placing an order.

Date of experience: June 14, 2024

Great
January 26, 2024
Previous review

Great. It went smoothly.

Date of experience: January 26, 2024
Illinois
1 review
0 helpful votes
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I needed several books and it was took me some time to figure out how to increase the quantity desired to more than one.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 14, 2024
Texas
1 review
0 helpful votes
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Lovely. Thanks!
June 24, 2024

No problems. Everything was fine. No problems. Everything was fine. No problems. Everything was fine.

Date of experience: June 14, 2024
South Carolina
1 review
0 helpful votes
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Clear, quick, trouble free
June 24, 2024

Clear, quick, trouble free. No request for double entry of information.

Date of experience: June 14, 2024
Illinois
1 review
0 helpful votes
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Huge variety, great prices, beyond easy to use! I love this!

Date of experience: June 14, 2024
Tennessee
1 review
0 helpful votes
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Good prices lots of inventory and have checked reviews so this is first order

Date of experience: June 14, 2024
Virginia
1 review
0 helpful votes
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Good, easy transaction
June 24, 2024
Updated review

Easy ordering, prompt delivery. A great way to save on book purchases.

Date of experience: June 14, 2024

It was fine
April 25, 2024
Previous review

It was fine. I don't know what else you have to know and I despise surveys.

Date of experience: April 15, 2024
Indiana
1 review
0 helpful votes
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It is always quick work to find and order in Alibris
June 24, 2024
Updated review

It is always quick work to find and order in Alibris. Many times, I found books at Alibris that were out of stock at other sources or out of print.

Date of experience: June 14, 2024

Web site is easy to navigate
October 3, 2023
Previous review

Web site is easy to navigate.

Date of experience: October 2, 2023
Colorado
1 review
0 helpful votes
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Phyn jus phyn
June 24, 2024
Updated review

Thought the shipping time was a bit long & updates were inconsistent

Date of experience: June 14, 2024

Great Prices!
April 27, 2023
Previous review

Great Prices!

Date of experience: April 27, 2023
Hungary
2 reviews
0 helpful votes
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I had a mixed experience shopping with Alibris. They have an amazing selection of books, including some hard-to-find titles, all at fantastic prices! That's definitely a big plus.
However, the shipping costs were a bit higher than I expected compared to other shops. Especially considering that the international tracking number only follows the package within the US. As someone in Hungary, this can be nerve-wracking, especially considering the reputation of the Hungarian Postal Service for occasional mishaps. Having a full tracking number would give me peace of mind.
The customer support wasn't quite as helpful as I'd hoped either.
Despite these drawbacks, I still find myself coming back occasionally because their book prices are truly unbeatable.
If they could address the shipping costs and offer full international tracking, I would definitely be a much more frequent customer! I know many other book lovers would likely feel the same way.
Overall, Alibris has a lot of potential, and with a few tweaks, they could be an amazing resource for bookworms everywhere!

Date of experience: June 14, 2024
North Carolina
1 review
0 helpful votes
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Recipe for Happy Customers
June 24, 2024
Updated review

On time, efficient shipping combined with receiving exactly what I ordered in the expected condition = Happy Customers.

I'm happy to say I'm one of those!

Date of experience: June 14, 2024

I like the ease of return shopping
June 8, 2021
Previous review

I like the ease of return shopping.

Date of experience: June 7, 2021
Texas
1 review
0 helpful votes
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I always look first for Alibris
June 24, 2024

I always look first for Alibris. I like what you stand for. Keep it up!

Date of experience: June 14, 2024
Minnesota
1 review
0 helpful votes
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Great website
June 24, 2024

Great website. Experience of searching for and finding book from multiple sellers was nice.

Date of experience: June 14, 2024
Washington
1 review
0 helpful votes
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Great finds!
June 24, 2024

I came here looking for a long out of print book and walked away with 2 that I had been looking for. I could use a little more information on the condition of the used books, but overall I'm very happy with the ship times and price! Thanks!

Date of experience: June 14, 2024