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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great as usual. This is my go to place to buy books. Inexpensive, and unique. The purchases often help goodwill and other thrift shops.
Great as always Alibris never lets me down. What else can I say?
Site is easy to use and the prices are good! Site organizes search from cheapest to most expensive automatically
My book came promptly and in great condition. I was amazed, the book was like new!
Alibris is an efficient and honest company. They were quick to respond to my enquiries and reimbursed me without question when my items were lost in the mail.
Excellent online service and quick service. Appreciate your promptness.
Easy to navigate website, payment process no problems, large variety of books on collecting at reasonable prices
Website easy to use, prices reasonable and checkout and payment process was quick. Very happy with the items I purchased.
I would like to know when things can't be shipped to Alaska ahead of time not after I try to place my order.
I order a lot of books from Alibris. It would be easier if there was a better way to see orders that could save me money by consolidating like You already have an order in your cart from this seller (or just highlight those items in yellow or something)
Love this site! It has the most variety of books and hard to find books on the internet!
Good selection - but shipping cost seems high. I would like to see more foreign movies.
I have been a customer of Alibris just so that I can buy some old favorite movies.
Found exactly what I wanted with ease and the price was excellent.
I wish there was a way to easily see if different books you want can be found from the same seller to reduce the cost of shipping and to have fewer items arrive.
The book was exactly as advertised, slightly used but in great shape.
So far, so good. Concerned about speed of shipping, but hopeful.
Option to apply Coupon was not obvious.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

