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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shopping with Alibris is always a good experience. Every item arrives as good as listed or better.
Ease of website and checkout. Excellent selection of books. Thank you
Alibris is a great bookseller due to its vast selection of new, used, and rare books, catering to diverse tastes and interests. It offers competitive prices, a user-friendly website, and reliable customer service.
My shopping experience was simple and very quick. I am looking forward to receiving my order.
Quick and easy shopping experience. Found exactly what I was looking for in just a few minutes.
Quick and easy with lots of choices! Have used many times before because of title availability!
Alibris is an excellent way to find old and obscure, as well as the shiny and new
Always simple, always easy, and the welcome option to use familiar booksellers
Every book ive bought so far has arrived in good shape, good prices. Shipping to Puerto rico is generally less than amazon, walmart.
I love that Alibris shows the many options you have for the book you're looking for. New, used (and condition of used). This list includes publishing dates, which I find helpful as I prefer the oldest copy available.
As a book nerd, I need a place like this. Exactly like this. Keep up the great work!
It's a bit obscure how to edit the shopping cart on a return visit.
Not so obvious to click "View Cart" rather than "Checkout" in order to view cart contents.
Easy order. If the product is delivered as promised this will be my go to book site
Long time customer, no section under my account for payment method changes.
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Quick good value :) found the book I wanted better prices yay
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

