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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Very smooth. I'm a returning customer, which says a lot. Thanks.
Excellent source of used non-fiction and textbooks
Great selection of used/rare books!
I'm in the UK. Alibris have always been good for ordering from the US; the delivery is a little longer but reliable and the rate is universal and cheap
Easy! The whole process to buy the book i wanted was with a few clicks on the keyboard
Good apart from not being able to see an estimated time of delivery until the order is placed.
Unlike many other sites, it is easy to browse on a phone.
First order tracked to California, USA. Where it stayed!
Would appreciate being able to see the shipping price before buying the book.
I always find the books I need at a reasonable price - with reliable delivery. Never disappointed.
On mobile version of site, Postcode field only allows numbers, no letters, so the form can never be filled in successfully.
So many books bounce back as out of stock after purchasing!
I don't like there's no posibility to track the shipment... But other than that, excellent customer service, and book are in very good state (taking into account the ones I bought were second hand, just a few pencil notes but pages and cover were as new).
100% recomended
Good, efficient service, any complaint (i've only had one) dealt with rapidly.
Efficient service easy to use website
Book easily found on site, checkout straight forward, best price for shipping.
Very quick and easy process. I will happily use this website again
I got confused when I had a book in my cart then could't find it again on the website, not sure if it was removed from the site because it was in my cart or not.
I will give five starts and use site again if the book is dispatached and arrives ok
I missed the card used section. Was i careless or does it need to be more obvious?
Ordered 3 books but one had delivery at £5•98 so i removed it. My total bill reduced by £5•98 but not book cost so del cost was probably wrong. I couldn't then reinstate 3rd book
Order processed quickly. Paypal as a payment option might be good
Easy to use website and very good discount on the purchase of the book
Great prices and discount codes that actually work!
Very easy. I knew what I wanted and this was the best copy I could find
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members