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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Would not let me use domestic shipping for a book purchased and shipped in the USA - Had was forced to overpay for domestic shipping
The easiest purchase I've ever made on line! Outstanding.
Easy to find that somewhat odd book I was looking for
Good choice, good books, good prices, easy to use...
Took ages to tell you did not have what I ordered. Looked at your listings and found a vendor (of yours) that is based here in U.S.
However shipping says it must go to you for distribution rather than direct to me. More delay…
Option for PayPal offered but would not work. Had to request clarification and got a quick but confusing reply which said PayPal not available to U. K. buyers; I'm purchasing from the U.S. where I am a citizen.
User friendly and seems safe (payment and password secure). Let's hope the shipping is smooth as well. Thank you. Kaseza
With both card details and address changed, I foresaw hassle - there was none!
It would be helpful if shipping costs were shown upfront, but otherwise a very easy process.
No image of book
I do not know how trustworthy your site is
Sellers reliable and book descriptions usually self-consistent for each seller; postal charges extremely reasonable, even for international purchases.
SINCE, MANY YEARS AGO, ALIBRISE ESTABLISHED A UK CENTRE, YOUR SERVICE HAS ALWAYS BEEN EXCELLENT. (IT WAS A BIT ROPEY FOR UK PURCHASERS, AND SELLERS, BEFORE THAT).
I made an error on the address, but it was very quickly sorted by their customer support, rare to get such a good response
Very easy to use and find the book I was looking for
I was looking so long for a book seller like Alibris. The best price of my purchase of this book.
Its the first time I have used Alibris and I have to say I hesitated before entering my payment details. The site looks quite old and basic which made me less trusting of how secure the payment would be.
It's always easy shopping with Alibris and they usually have what |I want, which is normally something out of the way, so well somn.
As usual you had what I needed at a reasonable price, thanks.
I'm very glad to have rediscovered alibris, a favorite of the past and now again of the present.
Alibris hasn't ever disappointed yet. Great service and great sellers.
Always enjoy shopping at Alibris. Excellent postage prices for Europe!
It was great, though you have to think outside the box and search on international versions of alibris to really be complete about scouring for good deals.
Found applyng for voucher a bit confusing (and eventually found it was not applicable because purchase under £25).
Very smooth. I'm a returning customer, which says a lot. Thanks.

