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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Extortionate delivery charges - per book even if purchasing from a singular supplier. I chose Blackwells and i know they do free delivery on their own site, had to use Alibris to get books not listed there.
Confusion when putting in bank details. Said it did not match. Well i clicked on visa it denied it.
Sellers constantly cancel orders and lie about dispatch dates. Awful.
I don't appreciate it when I place orders for things and then mysteriously find that those things didn't actually exist and I have to reorder at twice the price. This has happened several times recently and if it carries on I'm just going to go back to Amazon.
Fantastic selection of rare and hard to to find books and always at a better price than Amazon despite Amazon's alleged free postage!
Easy and clear - and you have the books which I don't find elsewhere
Would have liked to be able to choose express shipping
Nononono i wil not be giveing feedback ever again because you made em tyype 01 charters when i all iw anted to bewas be nice
Actually i am goingot cahnge tthis to 1 star now isntead of 5!
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Was very quick and easy. I hope there is no issues about getting teh book to me thanks.
Good prices but some multiple item charges from the same seller are rather high.
Great service for finding some hard to find items.
Cannot change currency, also if you dont select the card type but enter all the details it reloads and deletes all the details. You can infer card type from the card number, or not delete everything.
The PayPal option would not allow me to continue to the next page, forcing the need for my card details to be given. The purchase did not feel secure.
Good deals but the shipping is misleading since, i assume, it's for the UK. The site layout could also be more user friendly...
Overall, a good shop,,, A shame that the info regarding the shipping and handling isn't accurate before the checkout,
Had the book I wanted at a good price. Easy to use website too:-)
Many affordable choices. Detailed explanations of book conditions were much appreciated.
Happy to find this book which, I think, contains unexpected family history. Thank you so much.
I placed a book in my cart then went to checkout to pay for it. When logging in, I found that I needed to change my password first. I got my password changed successfully but in the process, the screen containing my cart with the book I wanted to buy had disappeared. I had to wait 12 hours for the book in the cart to be released and made available for me to place in a new cart for me to finally buy it. Not a good shopping experience! I think it would be good if you could fix this glitch on your website.
All is fine but info about shipping expenses should be shown before checkout
A quick message would say that the experience was excellent so that is more than 10 letters and I hate having to answer these things every time I order a book. Have a nice day, from a crotchety old gal.
Glad to be able to order from Canada and have delivery in UK. Thank you.
So easy, just type in what you're looking for & all the options come up
OK but the book I wanted kept disappearing from available copies,
Had to go back the next day 3x?!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members