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Alibris UK

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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Great idea..
January 22, 2023

Great idea. Website and pay method could be improved

Date of experience: December 22, 2022
GB
1 review
0 helpful votes
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I am ordering the FOURTH edition, everybody else tring...
December 22, 2022
Updated review

I am ordering the FOURTH edition, everybody else tring to sell copies of this book gets editions muddled impossibly.

Date of experience: December 22, 2022

Immediate satisfaction
April 27, 2021
Previous review

Immediate satisfaction

Date of experience: April 26, 2021
Cyprus
1 review
0 helpful votes
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The first thing I noticed is that the website has all the books, I didn't feel like I was limited in any way, I ordered just now, so the actual shipping process will show soon enough, but one thing is for sure, alibris has good prices, especially for people who purchase books all the time

Date of experience: December 22, 2022
GB
1 review
0 helpful votes
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Good selection, sensible prices
December 22, 2022

Good selection, sensible prices. Hopefully delivery to match

Date of experience: December 22, 2022
Spain
1 review
0 helpful votes
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Left book in cart for a few minutes, returned to find it had gone at that price. As it's four in the morning, I'm surprised at the idea that someone else was shoping for the book at the same time!

Date of experience: December 21, 2022
GB
1 review
0 helpful votes
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Everything ok, but Alibris does not work in the Brave browser, on phone or tablet.

Date of experience: December 21, 2022
NL
1 review
0 helpful votes
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Minor annoyances in entering billing info
December 21, 2022
Updated review

Minor annoyances in entering billing info. Other online ordering schemes automatically put in spaces after every four digits of the credit card number; this makes it much easier to check for typos. And why can't you simply program to ignore an irrelevant trailing space in a US state code, instead of making a fuss about it. The whole reason that we use computers is to make life easier for our customers, innit?

Date of experience: December 21, 2022

Entering credit card number was not as convenient as...
March 25, 2021
Previous review

Entering credit card number was not as convenient as at some other vendors. It is easier to check typing for errors with the credit card number entered as groups of 4 digits separated by spaces, e.g. 1234 5678 8765 4321. Some vendors put the spaces in for me while I am typing. Your procedure doesn't even let me put them in myself. This is the sort of thing that vendors can and should implement thoughtfully for their customers.

Date of experience: March 24, 2021
GB
2 reviews
0 helpful votes
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Alibris is easy to choose, easy to order and quick...
December 20, 2022
Updated review

Alibris is easy to choose, easy to order and quick delivery, brilliant.

Date of experience: December 20, 2022

Alibris books are always reliable sellers
October 17, 2022
Previous review

Alibris books are always reliable sellers.

Date of experience: October 17, 2022

Alibris is brilliant, I get so many books off this...
November 18, 2021
Previous review

Alibris is brilliant, I get so many books off this site and I am very happy udsing
Alibris.

Date of experience: November 18, 2021

Alibris makes it so easy to purchase the books I want
October 10, 2021
Previous review

Alibris makes it so easy to purchase the books I want. Thank you alibris.

Date of experience: October 10, 2021

Alibris is easy to navigate and easy to make a purchase
October 2, 2021
Previous review

Alibris is easy to navigate and easy to make a purchase.

Date of experience: October 2, 2021

Alibris books always have the books I want at the right price.

Date of experience: March 1, 2021
GB
1 review
0 helpful votes
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Frustrating having to type the author in each time...
January 18, 2023
Updated review

Frustrating having to type the author in each time you add a book to the basket. Why can't I just go back and keep on using my previous search

Date of experience: December 19, 2022

Quick and easy to use
February 27, 2021
Previous review

Quick and easy to use

Date of experience: February 27, 2021
GB
1 review
0 helpful votes
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You failed to deliver my original order, #*******, that I made on 28 November 2022, and only when I emailed you on 17 December did you quite casually reply to say in effect, Oh sorry, but you can order it again (from the same people). I have done so, and been given a new order #*******, but I don't have much confidence that it will be delivered this time, or that you will be able to sort out the money side of it. It's particularly annoying because I had originally ordered it in good time for a Christmas present.

Date of experience: December 19, 2022
Turkiye
1 review
0 helpful votes
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I added several items to my cart thinking the shipping would be combined and it always showed the same shipping amount but at the last step it was revealed that shipping is paid per item. I had to remove items. There should be a disclaimer about it before checkout.

Date of experience: December 18, 2022
GB
1 review
0 helpful votes
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I had great difficulty in logging in as an existing customer. Even when I changed the password the system indicated it was incorrect. I removed both email address and password then retyped them and then it worked!

Date of experience: December 17, 2022
GB
1 review
0 helpful votes
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Convenient way to source both new and secondhand books at once online and relatively locally.

Date of experience: December 17, 2022
New York
1 review
0 helpful votes
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Excellent
December 16, 2022

Excellent. Solved gifts for people in different countries.

Date of experience: December 16, 2022
GB
1 review
0 helpful votes
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Paypal link not accepted and i had to input my card details and save. I prefer not to save any card details on any site

Date of experience: December 16, 2022
GB
1 review
0 helpful votes
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The checkout interface is a bit buggy, but it works.

Date of experience: December 15, 2022
GB
1 review
0 helpful votes
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Good
December 15, 2022

Good - slightly clunky interface when wanting just to 'continue shopping'

Date of experience: December 15, 2022
Ireland
1 review
0 helpful votes
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Excellent in every way; will shop for my books with Alibis from now on.

Date of experience: December 15, 2022
GB
1 review
0 helpful votes
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Amazing website, would definitely consider using again

Date of experience: December 14, 2022
New Zealand
1 review
0 helpful votes
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Dissapointing as this is the third time I have tried...
December 14, 2022
Updated review

Dissapointing as this is the third time I have tried to by from your current availability list. This has not happened to me before. How often does list get updated?

Date of experience: December 14, 2022

Good now and in the past
December 13, 2022
Previous review

Good now and in the past.

Date of experience: December 13, 2022