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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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User friendly website allows easy ordering and cuts out the hassle other sites have!
As always, user friendly pages to work from as easy to follow. Great provider of CDs, Books and DVDs
On the phone couldn't change shipping address for this book, could only do that on desktop
I like it, but one thing i didn't like was that when I entered an author's name, below the list of books he has written was "related books" that included one of the books above but at a lower price. I was lucky to notice. This strikes me as dishonest: the book was amongst the main list but cheaper in the small section at the bottom.
Excellent website, good rates and easy search options
Easy, straight forward and not too complicated considering I'm buying from Europe.
Not much to say - great service and excellent website. Hope to be back soon!
Excellent choice of copies available and very efficient.
Shopping online too shaky. Had to re-enter info three times before it would go through.
Very good, as I had to change my card details, other sites it was difficult, thi sone was good.
You offered a discount voucher to entice signing up and then after I signed up said that there was a minimum purchase to qualify.
Couldn't see how to update my email address, which has changed from the one you have, otherwise fine.
You let me buy without initiating an account, thank you.
Had to enter credit card number twice, for no obvious reason. Expiry date was saved.
Had to reset password mid checkout and when I logged in again my basket was empty and I had to start again, by which time one of the options I was looking for was no longer available
Quick and easy to use website with lots of bargains
I found what I wanted at a reasonable price and the postage was minimal too
I always enjoy visiting this web site, and this time, my books were still waiting for me a few days delay after I chose them, despite being warned they could only be kept for 12 hours... phew! Easy purchase and good customer service.
Found the item I wanted at better price than other websites. Easy to order and pay, so everything great.
Website easy to use, always interesting CDs
Website easy to use and great way of getting items from the U.S.
Website easy to use go very good experience
Great selection of used CDs. Website easy to use and payment straightforward.
Excellent, with time to review and a reasonable price for delivery
Ich finde immer wieder interessante Bücher bei ihnen zu akzeptablen Preisen
Ordering easy. Books arrive well packaged and in good time.
Easy to order and usually arrive well packaged and without too much delay.
A pleasure looking for old books. Always arrive beautifully packaged. Never had any problems.
My experience of buying from Alibris is most satisfactory
Excellent. I found the book I wanted quickly at a reasonable price

