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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Very difficult to apply discount vouchers over last few days. New one worked without problems today
Checkout page is quite messy and no obvious option to update my address (to change phone number) only option is to create a new address
Still hate using you though as you previously cost me money because you don't accurately put BOOKS down as contents on customs labels. Instead you use the titles, so one shipment was interpreted as a picture because of PORTRAIT in the title
Much better than some previous dealings with Alibris
Have had to pay customs fees for a book that Alibris mislabelled on the customs declaration form. The seller had correctly declared it as a book, but Alibris used the book's title and as that included PORTRAIT it was valued as a picture, not a book and fees were payable
I want you hide my security code when I insert card number and it.
Looking good at the moment. The proof of the pudding will be in the delivery of the books I have ordered. If successful, then I may well shop again.
My last order arrived timely and in good conditions
A second level security check for my CC would have been great
Comfortable — even more without newsletter-offerings…
My only critisism is that it would be good if you had a payment option something like ShopPay which I believe is much cheaper than PayPal
I appreciate the the many opportunities afforded by Alibris to obtain difficult to find books and indulge my occasional whim!
I love finding rare books and music on Alibris; just wish the delivery time was a tad quicker
Alibris afford great opportunities to find rare books and music at affordable prices.
Keep going!
I love being able to buy from book dealers from all over the country. It's great to support them and not the awful Bezos! The Alibris website is very easy to use and there's a huge selection of books at very reasonable prices.
So lovely to buy from someone helping out lots of small booksellers.
Quick and handy. Wish it was easier to find books from the same seller. I felt the website was a bit clunky in this manner
Experience good. Had to switch countries between billing and shipping addresses so a few blips. Otherwise good.
I have always had a good experience shopping for books with Alibris.
I found it confusing I have used you in the past and it was far easier to order.
Managed to find the right book quickly and real cheap
Good selection of books, hassle free shopping
Very satisfied, Alibris has a wide selection of books that are otherwise hard to procure on other book websites.
Straightforward, user-friendly interface with good navigation. Informative descriptions of books being sold (especially the book's condition).
Clear website, understandable buying procedure and great books!
Easy and quick to purchase. Hope item bought is reasonable as it is used.
Always a
Buying through alibris is always a pleasurable experience.
When changing, my shipping address, your court form does not modify the cost of shipping when this change involves a change of country. I had to cancel my order and then begin again. It also did not allow me to modify my shipping address from the cart, and it took me some time to work out that I needed to edit my account profile, and then try again, at which point, I encountered the first problem.
I love the variety of used books in great condition!
Quick and easy to order with an overall good collection of books.
Good but wondered why I had to type in card details twice and wondered if I would pay twice
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members