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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Item cancelled twice - not the fault of Alibris, but the booksellers', but still annoying that they don't manage their stock properly...
Excellent service: just a shame a book ordered happened to be no longer available. But that's probably the seller's fault, not removing the item from his/her inventory...
The prices are more than I expected, but it's great to be able to access books I can't find elsewhere.
I hate being asked to register and try to remember my password etc. but at least that bit was efficient,
Sometimes is difficult to combine the books with the seller
I wish the transfer cost to be low as to buy more books
Very difficult to apply discount vouchers over last few days. New one worked without problems today
Checkout page is quite messy and no obvious option to update my address (to change phone number) only option is to create a new address
Still hate using you though as you previously cost me money because you don't accurately put BOOKS down as contents on customs labels. Instead you use the titles, so one shipment was interpreted as a picture because of PORTRAIT in the title
Much better than some previous dealings with Alibris
Have had to pay customs fees for a book that Alibris mislabelled on the customs declaration form. The seller had correctly declared it as a book, but Alibris used the book's title and as that included PORTRAIT it was valued as a picture, not a book and fees were payable
I want you hide my security code when I insert card number and it.
Looking good at the moment. The proof of the pudding will be in the delivery of the books I have ordered. If successful, then I may well shop again.
My last order arrived timely and in good conditions
A second level security check for my CC would have been great
My only critisism is that it would be good if you had a payment option something like ShopPay which I believe is much cheaper than PayPal
I appreciate the the many opportunities afforded by Alibris to obtain difficult to find books and indulge my occasional whim!
I love finding rare books and music on Alibris; just wish the delivery time was a tad quicker
Alibris afford great opportunities to find rare books and music at affordable prices.
Keep going!
I love being able to buy from book dealers from all over the country. It's great to support them and not the awful Bezos! The Alibris website is very easy to use and there's a huge selection of books at very reasonable prices.
So lovely to buy from someone helping out lots of small booksellers.
Quick and handy. Wish it was easier to find books from the same seller. I felt the website was a bit clunky in this manner
Experience good. Had to switch countries between billing and shipping addresses so a few blips. Otherwise good.
I have always had a good experience shopping for books with Alibris.
I found it confusing I have used you in the past and it was far easier to order.
Managed to find the right book quickly and real cheap
Good selection of books, hassle free shopping
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