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Alibris UKReviews 9,210

4.5

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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Switzerland
1 review
0 helpful votes
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It should be defined what I will get if I admit vouchers, how much mails will come and from whom... Otherwise nice and quick!

Date of experience: April 13, 2023
Switzerland
1 review
0 helpful votes
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Item cancelled twice
May 13, 2023
Updated review

Item cancelled twice - not the fault of Alibris, but the booksellers', but still annoying that they don't manage their stock properly...

Date of experience: April 12, 2023

Excellent service: just a shame a book ordered happened to be no longer available. But that's probably the seller's fault, not removing the item from his/her inventory...

Date of experience: April 10, 2023
GB
1 review
0 helpful votes
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The prices are more than I expected, but it's great to be able to access books I can't find elsewhere.

Date of experience: April 12, 2023
GB
1 review
0 helpful votes
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I hate being asked to register and try to remember my password etc. but at least that bit was efficient,

Date of experience: April 12, 2023
GB
1 review
0 helpful votes
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Great so far
April 12, 2023

Great so far. Let's see what is delivered and when.

Date of experience: April 12, 2023
GB
1 review
0 helpful votes
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Very easy
April 11, 2023

Very easy. Good selection of books. Found what I wanted first time.

Date of experience: April 11, 2023
RU
1 review
0 helpful votes
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Sometimes is difficult to combine the books with the...
April 10, 2023
Updated review

Sometimes is difficult to combine the books with the seller

Date of experience: April 10, 2023

I wish the transfer cost to be low as to buy more books
August 13, 2022
Previous review

I wish the transfer cost to be low as to buy more books

Date of experience: August 13, 2022
Spain
1 review
0 helpful votes
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Order ok
April 10, 2023

Order ok. Hope the package is delivered quickly and correctly.

Date of experience: April 10, 2023
GB
1 review
0 helpful votes
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Very difficult to apply discount vouchers over last...
April 7, 2023
Updated review

Very difficult to apply discount vouchers over last few days. New one worked without problems today

Date of experience: April 7, 2023

Checkout page is quite messy and no obvious option...
March 5, 2023
Previous review

Checkout page is quite messy and no obvious option to update my address (to change phone number) only option is to create a new address

Still hate using you though as you previously cost me money because you don't accurately put BOOKS down as contents on customs labels. Instead you use the titles, so one shipment was interpreted as a picture because of PORTRAIT in the title

Date of experience: February 3, 2023

Much better than some previous dealings with Alibris
January 1, 2022
Previous review

Much better than some previous dealings with Alibris

Date of experience: January 1, 2022

Have had to pay customs fees for a book that Alibris...
March 20, 2021
Previous review

Have had to pay customs fees for a book that Alibris mislabelled on the customs declaration form. The seller had correctly declared it as a book, but Alibris used the book's title and as that included PORTRAIT it was valued as a picture, not a book and fees were payable

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
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I want you hide my security code when I insert card number and it.

Date of experience: April 7, 2023
Singapore
1 review
0 helpful votes
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Looking good at the moment
April 7, 2023

Looking good at the moment. The proof of the pudding will be in the delivery of the books I have ordered. If successful, then I may well shop again.

Date of experience: April 6, 2023
Italy
1 review
0 helpful votes
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My last order arrived timely and in good conditions
April 5, 2023
Updated review

My last order arrived timely and in good conditions

Date of experience: April 5, 2023

A second level security check for my CC would have...
January 26, 2022
Previous review

A second level security check for my CC would have been great

Date of experience: January 26, 2022
Germany
1 review
0 helpful votes
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Comfortable — even more without newsletter-offerings…

Date of experience: April 4, 2023
GB
1 review
0 helpful votes
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My only critisism is that it would be good if you had a payment option something like ShopPay which I believe is much cheaper than PayPal

Date of experience: April 4, 2023
Malta
1 review
0 helpful votes
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I appreciate the the many opportunities afforded by...
April 3, 2023
Updated review

I appreciate the the many opportunities afforded by Alibris to obtain difficult to find books and indulge my occasional whim!

Date of experience: April 3, 2023

I love finding rare books and music on Alibris; just wish the delivery time was a tad quicker

Date of experience: May 6, 2022

Alibris afford great opportunities to find rare books...
March 31, 2022
Previous review

Alibris afford great opportunities to find rare books and music at affordable prices.
Keep going!

Date of experience: March 31, 2022
Australia
1 review
0 helpful votes
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I love being able to buy from book dealers from all...
April 2, 2023
Updated review

I love being able to buy from book dealers from all over the country. It's great to support them and not the awful Bezos! The Alibris website is very easy to use and there's a huge selection of books at very reasonable prices.

Date of experience: April 1, 2023

So lovely to buy from someone helping out lots of small booksellers.

Date of experience: August 5, 2022
Ireland
1 review
0 helpful votes
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Quick and handy
April 1, 2023

Quick and handy. Wish it was easier to find books from the same seller. I felt the website was a bit clunky in this manner

Date of experience: April 1, 2023
Canada
1 review
0 helpful votes
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Experience good
April 1, 2023
Updated review

Experience good. Had to switch countries between billing and shipping addresses so a few blips. Otherwise good.

Date of experience: March 31, 2023

I have always had a good experience shopping for books...
February 7, 2021
Previous review

I have always had a good experience shopping for books with Alibris.

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
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I found it confusing I have used you in the past and it was far easier to order.

Date of experience: March 31, 2023
GB
1 review
0 helpful votes
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Managed to find the right book quickly and real cheap
March 30, 2023
Updated review

Managed to find the right book quickly and real cheap

Date of experience: March 30, 2023

Good selection of books, hassle free shopping
February 9, 2022
Previous review

Good selection of books, hassle free shopping

Date of experience: February 9, 2022