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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Need to be careful to read the details as the image of a book I wanted was in english but the description said it was in chinese.
Would be better to know shipping costs before going so far down the checkout process
The web experience for checkout is really clunky
I tried to claim a voucher or offer - but this had disappeared by the time the order was placed.
Had a question about Tax-Exempt purchase and response was very fast.
The credit card update thing goes in loops. I had to0 add a different credit card to conclude the purchase.
My second order placed with Alibris today. On both occasions I had a lot of difficulty moving on from the "Confirm card details" page. This eventually led to a text message from my card issuer requesting confirmation of my intention to purchase, etc. etc., followed by an instruction to wait a further ten minutes. More etc. etc.s. Threats to cancel my card immediately in case of non-compliance. All rather tiresome.
This is a quick and fast method of ordering one's items.
Shopping abroad was easy and convinient, all the needed information could be found easily and promptly.
Very easy to find the book and straightforward purchase!
I will bookmark Alibris as I will be coming back to buy again
Quick, easy, comprehensible, and very customer-friendly, with a great selection of books to choose from.
Availability of book I wanted, at a good price. What's not to like?
Excellent! Have found the book I'm interested in, at a price I'm prepared to pay!
Excellent! Found the book I want, at a good price. Fingers crossed that the condition is as described.
Excellent! Found the book I want, at a very good price. Fingers crossed it's in good condition, as described.
Alibris service is excellent and I'm pleased to be using it again.
Fine. I order quite a lot of books, and this has been good.
Shipping cost doubled after I entered payment details
Found what I was looking for very quickly and at an acceptable price. Checkout prompt.
Quick, efficient and found what I was looking for very easily.
The instructions on the website are clear which saves a lot of time in ordering. Alibris had the books I wanted wheresa other sellers I searched didn't. So a good buying experience,
Good service for alibris but Brexit has made it more difficult for us to buy books from the UK because of customs charges which often cannot be known beforehand and this raises problems with the Italian post.
It is not altogether user friendly. More difficult to locate information to make a purchase. Needs improvement.
Well, this morning just as I had entered details of my new debit card, the web site crashed. Not a great experience therefore!
Very interesting books, as always on Alibris, at generally very reasonable prices.
Edition/revision number is not always clear from book description
Bit disappointed that the item I ordered earlier today isn't available, but hoping that this one is, and that it can be matched up with the cancelled order so that I don't have to pay more postage charges than necesssary! Thanks!
Thanks for your service. Puzzlingly, I couldn't find the 2014 edition of Rory Stewart's The places in between by doing an ISBN search for 9781447271062 on the Webuybooks page of your website, but later found one by repeating the same search of the whole website. I submitted an enquiry to the seller asking if they had a copy of the 2014 edition, but have decided just to order the item I found on the second search. Thanks, Paul.
Can't see an 'Advanced search' function?
Quick and easy to find a book and a wide range of prices to choose from
Find the books I want easily and at a good price
I did not like it because Alibris want to SAVE my card details online...I don't like it when websites want to save it, and usually I don't comply. Please obliterate the number when you have got the money. Thankyou.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members