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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I will put us more stars when arrived my book, because is the first time that I used this online library.
I'm generally very satisfied with alibris, although there have been instances where my book was not delivered and no action was taken.
Very okay, but would have liked to use PayPal or at least my usual American Express credit card for payment, but was offered only Visa or MC
Love how the site lists all available copies for a specific title, in a clear manner without much clicking to see each prices and condition. Points that can be improved: Attach an actual picture of the copies, not just a generic image off the internet. Condition of the book is the most important part of buying used books.
The website is very clear and simple. But there were some glitches: a book that I saw minutes ago suddenly appeared as unavailable. Another title I already had on my wishlist, but when I tried to see details of it, it is saying that it was also unavailable. Even though I later can purchase it. So, it is in fact was still available.
Previous item on Alibris books but not available. Informed in good time, but reflects badly on the firm. Also no mention that payment would be refunded/not taken.
Very easy to navigate the site. Item description was very clear.
The site forced me to repeatedly enter my order details: credit card, address, etc.
Reasonable,realistic & reliable.What more could you want.
Excellent clean user interface, everything convenient
The books have been delivered almost on time and in good condition
Excellent service with texts delivered on time
Books arrive in good condition and are cheaper than most other sellers.
The books ordered have arrived within one week at most delay and in good condition as described by the sellers.
Excellent service and timely delivered items.
On time delivery and the description of books is 90% accurate
Very good service. Most items delivered more or less on time and in good condition
Delivery almost on time due to expected delays.
Service is quite good considering the delays due to customs and pandemia.
Very good. The books I have ordered arrive almost on time and in good condition.
Most of the books I have ordered have arrived within reasonable time and in good shape.
Clear pricing options -- descriptions vary according to seller. Some are detailed, some less so.
Fairly easy, but couldn't see how to increase the order quantity apart from going back to the same seller and adding another one to the cart. There didn't seem to be anywhere on the cart page to increase quantity
Found a hard to find in the UK second hand book in seconds, competitive price
Simply amazing, I wish I knew about this site in my first year of Uni not the last.:-)
All fine. However had to identify type of credit card having entered in the card number. Would have thought that would be automatic having put in the card number?
This is the first time I have used Alibris so I am hoping both the books i have ordered are in good condition
I wanted to pay with PayPal but was unable to do so. After several frustrating attempts I ended up putting my card details in which I didn't want to do.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members