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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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The system could not process payment with the original card, and why or what to do about it was not clear
For some unknown reason, the site would not accept my credit card, despite mutliple attempts to enter the information
It seems to be good i will let you know when i get my book great value for money if everything goes to plan
Much better than Amazon. Good data entry, decent handling of the products and the shipping prices make sense.
Well packaged hardbacks, pretty good all in all, doesn't take too long either
My original order, which you accepted, has now been cancelled. Not good enough - do you have no knowledge of whether you actually have the items you sell?
No opt out of cookies - very poor. Why do you need me to write more?
Easy shopping experience, I found Alibris when studying and have continued to use this site, I find every book I've looked for at great prices.
Love Alibris for any text books whilst studying you saved me a fortune during COVID when I didn't have access to a library!
I have paid for an item that you cannot provide. My credit card has been charged twice for the same transaction.
Process isn't as smooth as it could be. I am sure I do not need to write a featured review. Having to submit so many characters could put many off buying
Got rather tied up in all the info entering I shall be able to write more once I receive the book
I would like to have Express Shipping options and more specifics about when the item will be delivered. 3-14 days as an estimate really isn't helpful.
I had to guess how to "continue" in the checkout process -- finally found it by accident, after quite a lot of frustration.
I keep clicking "continue checkout," and nothing happens.
Your homepage is fine, however I dislike the too general description of the book condition with a simple "good".
The website is easy to use and the payment went smoothly. I was able to locate the books I wanted and choose a price that suited my budget. An excellent experience.
It was a good experience. It was rapid and smooth payment was easy and the process was very smooth.
I had to place this order twice. The first time I got stuck on a page that showed me 2 different addresses. When I tried to continue, I kept getting the same page - until I simply blew away the browser and tried again. The second time I was able to place the order. (I think I did see the address page again, but this time I got past it; unfortunately at this point I don't remember the details.)
Kept freezing - I needed to update my bank can, however the site seemed unable to remind me of this an kept becoming unresponsive with no explantation
Good good good good good good good good good good good good good good good!
Certain difficulty in inputting a card number. Says Visa, which my card is (maybe Visa Debit is not accepted?) but only accept Mastercard.
Great site to browse and very easy to order any book you may want to.
I updated the quantity to 2 and then clicked place my order, and it only ordered 1. Now I have to waste another £4 shipping. Cheap trick.
Very quick and satisfying! I have just (within the last ten minutes) seen this book mentioned in Booklaunch issue 25 and have found a copy for sale - marvellous! Keep up the good work!
Very quick and convenient - the longest part of the ordering process was my having to look up my new debit-card number and type it in! Tremendously efficient - the website, not me!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members