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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I enjoy looking and such a great selection of books
There's a PayPal link to pay but it doesn't seem to work?
It was straightforward to order the book I require
The PayPal button didn't work. I couldn't apply a voucher code, and so I ordered some books from elsewhere, especially as the delivery was expensive.
Quick and love the discount... please make mine a speedy delivery. Thank you
Straightforward and always seems to have what I'm looking for.
Alibris is always reliable and efficient.
Excellent! Yet again Alibris has the book I want when Amazon cannot provide it. Alibris will now be first choice.
Has books I can't find anywhere else. Eat your heart out, Amazon!
Unlike most websites, Alibris actually has the books I want. Service has always been prompt and efficient. Prices are competitive, too. Perfect.
You had a book I wanted that was unavailable elsewhere, so thumbs up!
Always efficient and straightforward - the best place to buy
Alibris is ace! To hell with Amazon and the worker abusers!
Alibris always seems to have what I want, and the website is fine
Found an American book in England! Saves a ton on postage can't wait to receive it
I hoped to buy a book (non audio) for an address in the U.K. Using my Visa card with a billing address in the U.S.A.
I could not change the billing address to U.S.A.
Most Sites allow that.
Generally very good. A little more clarity on shipping charges to my destination (UK) would be helpful. Using the term "Estimated shipping" at the point of checkout does not inspire confidence that that is what I will actually be charged.
Otherwise, all good. Thank you.
All good apart from the confusing way that changing billing and shipping address options are presented and the lack of logical simplicity in how this can be achieved.
So far so good, we'll see if the book actually arrives and hopefully it will be as described.
It's okay. I've not used your services before, but everything seemed easy enough.
Could include more information about product in basket
Very simple transaction, very pleased, going to look at more books now
Site is easy to navigate and has a lot of choice. I found the books I was looking for at competitive prices.
Shopping experience in Alibris its simply amazing!
Your system rejected my preferred payment card, despite the card being valid and supported by adequate funds
Rejected my card though it's been fine before - had to enter same card again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members