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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Easy to navigate, always remembers me, but then requests security details at the important times.
The online store is easy and links well to bookfinder.com
I found the item was was looking for easily, with the various options, and processing and payment was straight forward.
Found exactly what I wanted and checkout was easy and fast
Pleased to find a textbook at a modest price for a computer course
Always efficient and seamless. Great service. And has just about every book one could ever want to find...
This is my first time of ordering but helped to use an introductory £3 discount. It all helps!
Easy and professional shopping experience. Thank you.
Excellent experience, easy and practical.
Easy to use site lots of options transparent postage and packing prices
Shopping was fine, but I wasted time chasing a voucher offer: I will not bother with them in future
Useful book site, I usually find the book I am looking for, and at a reasonable price.
Entry of shipping and billing addresses is very confusing.
So far It has been great, I will write a review again when the order ships, I want to see how it goes, Thank you very much
Should not have to untick to not receive a newsletter. Mildly irritating but enough to not make Alibris first choice.
Don't like to have to untick newsletter this is annoying
Very useful service and usually very competitively priced
Not clear why you wanted billing address before shipping address. Wasted my time.
Simple to use, and always found a range of editions of the book I am looking for.
I tried every way to pay with Paypal but don't work
I thought retailers were supposed to ask for the CVV each time as a security measure against fraud - I'm concerned that this didn't happen as it puts me more at risk of someone misusing my card details you have stored. Definitely puts me off using this site.
Concerned not to be asked for my card security code when paying - I thought that wasn't allowed to be stored as a measure against fraud?
THe postage suddenly gets changed to a much higher price.
To be able to shop and get just what you want is worth everything.
It went very smooth. I'm looking forward to receive this CD box set.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members